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Customer Service Visual Basic

Location:
Luna Pier, MI
Posted:
February 04, 2013

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Resume:

DAVID E. LISKE

P.O. Box ***

**** ****** *** ******

Luna Pier, Michigan 48157

734-***-****

abqb6u@r.postjobfree.com

EXPERIENCE:

Tuppas Software, Waterville, Ohio, November 2008 to present

Programmer, Customer Service

Assisted in the custom development of modular ERP software systems based on an ASP/ASP.NET framework, including

Scheduling, Inventory, Human Resources and other modules. Developed a C# based GPS application for Windows Mobile

6.x for the Motorola Moto Q 9h cell phone to allow for the automatic location of delivery drivers when they use the cell

phone to log into a client s Warehouse Management System.

Frog Leg Productions, Luna Pier, Michigan, July 2007 to present

Owner, Videographer/Editor, Graphic Designer (http://www.micuisine.com)

Technical emphasis is on audio/video services, and DVD authoring. A 30 minute video documentary was created covering

Taste of the Nation: Toledo, shot in widescreen HD in late April 2007, and a cooking show is being developed in

collaboration with Executive Chef Tad Cousino of the Frog Leg Inn, Erie, Michigan. Frog Leg Productions has developed a

new menu design for the Frog Leg Inn, and is also managing the restaurant s web site, which is at

http://www.frogleginn.com. The newly designed menu can be downloaded as a PDF from the restaurant s web site.

Developed the Michigan Cuisine web site at http://www.micuisine.com to celebrate Michigan s food and how that food

relates to the state s history and cultures. Also owned and operated the Luna Pier Dog House at the Luna Pier Beachhouse for

the summer months of 2008. This portion of Frog Leg Productions served Flint Style Coney Islands with a handmade sauce,

along with various combinations for Nachos, ice cream novelties and beverages to visitors to the city s public Lake Erie

beachfront.

School of Art & Design, University of Michigan, Ann Arbor, May 2001 to August 2007

Electronic Media Coordinator, Studio Coordinator

Managed studios for student and faculty use including New Genres/Electronic Media and two Final Cut Pro based video

editing studios containing a total of twelve editing stations for student use. This included video work in the 16:9

widescreen format, studio organization, minor instruction and training, ordering of parts and supplies, budget

management, and the authoring of a 100 plus page handbook (now in its sixth edition) for the video editing studios.

Specified and managed the installation of physically secure ceiling mounted LCD projectors and associated self powered

speaker systems in four classrooms for use with VHS, DVD and computer based presentations. Assisted gallery and exhibit

directors in the installation of temporary exhibits and the design and implementation of specialized A/V hardware.

Managed all Windows based computers in the school and acted as technical lead in the development and operation of a

specialized network/workstation combination for an Epson based large format printing studio, including model 4800, 9800

and 10000 series printers using both Onyx and Colorburst RIP packages. Assisted in the operation of the auditorium s

AMX touchscreen based A/V system.

Faraday LLC, Tecumseh, Michigan, March 2000 to April 2001

Systems Technician, Visual Basic Programmer, Help Author

Performed development related testing, reworking, and troubleshooting on prototype Faraday brand file alarm panels.

Included complete verification of software for embedded 8051 microprocessors, troubleshooting and repair of loops and

related sensors, and the initial assembly of prototype printed circuit boards at the component level. Also assisted in the

development of Visual Basic and Crystal Reports based software for the programming of fire alarm panels via Windows

based computers, and, as a member of a three person team, used RoboHELP Office 2000 to develop the help system for the

same Visual Basic based software. Installations were created using Wise Solutions InstallBuilder 8.

Delmar Computing Services, March 1998 to June 2004

Owner, Software Developer

Experimented with DVD authoring techniques using Apple s DVD Studio Pro, including techniques for dual layer disks and

similar techniques for the first generation of dual layer DVD recorders from Sony and Pioneer. Wrote books, chapters, and

case studies on the subjects of Visual Basic and VBA for Wrox Press/Active Path, Birmingham, UK. Also performed technical

review of other authors works. Credits include:

Author/Co-Author:

A chapter on Microsoft Access 2000 techniques for HTML Help for Professional Access 2000 Programming, Wrox

Press (ISBN 1 86100 08 7)

A chapter on Visual Basic 5 and 6 techniques for HTML Help systems for The Developer s Guide to HTML Help,

Help Think Press (http://www.helpthink.com, ISBN 0 9645293 2 7, unreleased)

Learn To Program Access 2000 VBA, Active Path (unreleased)

Beginning Visual Basic 6 Programming, Case Study 2, Wrox Press (ISBN 1 861001 05 3)

Technical Review:

Beginning VB.NET Database Programming, Wrox Press (ISBN 1 861005 55 5)

Introducing .NET, Wrox Press (ISBN 1 861004 89 3)

Beginning Visual Basic 6 Application Development, Wrox Press (ISBN 1 861001 09 6)

Beginning Access 2000 VBA, Wrox Press (ISBN 1 861001 76 2)

Beginning Visual Basic 6 Objects, Wrox Press (ISBN 1 861001 72 X)

Visual Basic 6 Win32 API Tutorial, Wrox Press (1 861002 43 2)

Learn To Program With Visual Basic, Active Path (ISBN 1 902745 00 0)

Beginning Objects With Visual Basic 5, Wrox Press (ISBN 1 861001 45 2)

Beginning Access 97 VBA Programming, Wrox Press (ISBN 1 861000 86 3)

Beta tested commercial programs on various systems. Programs have included:

Microsoft Help 2.0

Wise for Windows Installer, versions 2 and 3

Wise Install Packages, version 8.0

InstallShield Express, version 3.0

Microsoft Windows 2000 and XP

KeyHelp 1.0

SevenSteps 3.2

Microsoft HTML Help (various versions)

RoboHELP Office 2000 Help Authoring Suite

FileMaker Pro 5

Microsoft DirectX 7 and 8 SDK s

Microsoft Visual Studio

Microsoft Office 2000, XP and Longhorn

Taught an online, eight week course for 12 months at ZDU (http://www.zdu.com) based on Beginning Access 97 VBA

Programming, Wrox Press (ISBN 1 861000 86 3).

Named one of 11 Microsoft Most Valuable Professionals (MVP) each consecutive year from 1999 through 2006 in the field

of Help systems. Specifics looked at by Microsoft were applications, tutorials, and utilities on the HTML Help Center web

site (http://mvps.org/htmlhelpcenter), and assistance given on the 1600 member WinHlp L mailing list (archives at

http://www.documentation.com/archives/winhelp l/winhelp l.htm), the 3800 member HATT list

(http://groups.yahoo.com/group/HATT), and the microsoft.public.htmlhelp and microsoft.public.helpauthoring

newsgroups.

Toyota Technical Center, Ann Arbor, Michigan, November 1994 to March 1998

Electronics Technician, Visual Basic and VBA Programmer

Wrote Visual Basic and VBA applications for barcode based management of over 800 equipment room assets. Barcode

application was subsequently distributed to three other Toyota facilities, and included Help files and manuals, and reporting

via Crystal Reports. Assembled and/or reconfigured hardware and software on Windows based computers for office

applications, and specialized automotive testing applications, working with the IS department on networking issues as

necessary. Tested prototype electronic components and systems during the development of Toyota vehicles, including the

1998 Sienna van, 1997 Camry, and 1995 Avalon. Developed Omron programmable logic controller based pneumatic systems

for the durability testing of in dash radios and windshield wiper systems. Also participated in subjective audio system

testing for the 1998 Sienna van and 1997 Camry over an 18 month period.

United States Navy, November 1987 to June 1994

Aviation Electronics Technician Second Class Petty Officer Honorable discharge, U.S. Navy, AT2 (E 5)

Earned Navy Enlisted Classification Codes:

6673 Fleet Calibration Activity Technician (electrical/electronic)

1588 Microwave Communications Systems Calibration Technician

Calibration, troubleshooting, repair, and rework of Precision Measuring Equipment, specializing in electronic test equipment

manufactured by Hewlett Packard, Fluke/Philips, Tektronix, Datron/Wavetek, Polarad/Rohde & Schwarz, and Amber

Electro Designs. Designated as Collateral Duty Inspector, performing equipment inspections as required to maintain quality

control. Developed training programs and actively trained junior personnel in calibration philosophy and practice.

Conducted engineering research incidental to calibration and repair processes, including reverse engineering, standards

research, and studies in advanced troubleshooting techniques such as signature and logic analysis. Provided direct

assistance to calibration engineers at the Naval Warfare Assessment Center in the development, testing and revision of

Instrument Calibration Procedures. Also developed GPIB/HPIB (IEEE 488) system programming and assisted in the

development of test benches and workstations.

DeVry Institute of Technology, Columbus, Ohio, October 1984 to November 1985

A/V Services Technician; Faculty assistant.

Responsible for all aspects of VHS and U matic video production, including camera operation, lighting, audio engineering,

editing, and administrative duties. Engineered and installed an editing suite based on JVC VHS format systems. Provided

full system documentation, maintained parts and supplies inventories, and developed a multi phase purchasing program for

system growth. Performed general maintenance on audio visual items such as slide, overhead and 16mm projectors, and

industrial audio tape recorders. Also assisted instructors in the classrooms by taking attendance, proctoring tests, answering

questions, and conducting tutoring in technical mathematics and electronic theory.

EDUCATION:

Naval Air Maintenance Training Group 3023, NAS Norfolk, Virginia

Graduated November 1992 from TACAN/IFF Calibration Course.

Instruction in the calibration, troubleshooting and repair of AN/ARM 155 and AN/ARM 156 TACAN test sets and

AN/URM 137A IFF test set.

United States Air Force Technical Training School, Lowry AFB, Colorado

Graduated February 1992 from Microwave Measurement and Calibration Course.

Instruction in the operation, calibration, troubleshooting and repair of microwave test and measurement systems, including

commercially available RF power meters, spectrum analyzers, signal generators, measuring receivers and scalar network

analyzers. Also received training in the calibration of RF detectors, slotted lines, attenuators, and directional couplers.

Naval Air Maintenance Training Group 3023, NAS Norfolk, Virginia

Graduated November 1988 from Precision Measuring Equipment Calibration Course.

Instruction in the operation, calibration, troubleshooting, and repair of analog and digital multimeters, oscilloscopes, time

and frequency counters, oscillators, and function generators. Received instruction in metrology concepts and philosophies,

reporting systems, calibration workload management, and primary/secondary standards. Also received training in the

operation and programming of GPIB/HPIB (IEEE 488) Automated Test Equipment systems.

Naval Air Technical Training Command, NAS Memphis, Tennessee

Graduated August 1988 from Advanced First Term Avionics Course.

Instruction in advanced electronics theory and troubleshooting. Included courses in IFF, TACAN, Fire Control

Radar systems, and microcomputer architecture and programming.

Graduated May 1988 from Aviation Electronics A School .

Courses in basic electronics theory and troubleshooting, A.M. and F.M. communication systems, digital circuit

fundamentals, computer architecture, and airborne radar systems.

DeVry Institute of Technology, Columbus, Ohio

Graduated June 1985 from Electronics Technician Program.

Courses in passive devices and networks, linear analog systems, digital systems, and microprocessors and computer

architecture. Included advanced theory and troubleshooting of power supplies, A.M. and F.M. communications systems,

ground radar, industrial power controls, NTSC video transmission and reception systems, and microcomputer and

microprocessor machine and assembly language programming. Included 450 hours of laboratory instruction.

HONORS:

Microsoft Help MVP, awarded in consecutive years from 1999 through 2006

Commanding Officer s Letter of Commendation, US Navy, August 1988

Commanding Officer s Letter of Appreciation, US Navy, May 1988

President s List, July 1984, DeVry Institute of Technology

COMMUNITY INVOLVEMENT:

November 2006, began writing a food blog as Luna Pier Cook. This blog can be found at

http://www.micuisine.com/lunapiercook/

September 2005, appointed to the Interactive Media Advisory Council, Penta Career Center, Perrysburg, Ohio

PROFESSIONAL REFERENCES

Tad Cousino, Owner/Executive Chef

Frog Leg Inn Restaurant

2103 Manhattan

Erie, Michigan 48133

734-***-****

Zachary Ottenstein, Reporter

13abc, WTVG

4247 Dorr Street

Toledo, OH 43607

419-***-****

Rob Chandler, Software Developer

Varian, Inc.

Melbourne, Australia

abqb6u@r.postjobfree.com



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