Customer Service Sales

**** ******* *** **** **** Phone: 270-***-****

Robards, KY 42452 Home Phone: 270-***-****

E-mail: *****.******@***.***

Mark A. Powell

EDUCATION

Working Toward Master s of Business Administration (MBA)

Current

Murray State University, Murray, KY

Bachelor of Science Agribusiness (Graduation Date 12/2011)

2011

Murray State University, Murray, KY

2009 Associate of Arts Degree

Henderson Community College, Henderson, KY

PROFESSIONAL EXPERIENCE

5/05- Present Sureway Food Stores, Henderson, KY

Night Manager

Assist Store Manager in the daily operation to include directing activities of stockers, cashiers

and carry-outs on assigned shift.

Assist with maintaining effective store operations in accordance with all store policies and

procedures to insure a high standard of customer satisfaction are met at all times.

Assist in staffing and training of all employees.

Assist in ordering, receiving and organized storage of all products and supplies as well as

assuring a proper level of stock is on display at all times.

Assist in preparation of work schedules to ensure effective operation and high standard of

customer service.

Manage inventory cycle counts and physical inventories as well as disposal of waste and

hazardous materials.

Prepare accurate and timely reports as required, i.e., new hire, termination, vacation, sales,

accidents, etc.

Assist in the safe guarding of company assets, to include store deposits.

Assist in operating the store in accordance with all company policies/procedures and

maintaining compliance with all federal, state and local laws.

Provide positive professional leadership and effective management.

5/11- 8/11 Industrial Contractors, Inc., Evansville, IN

Summer Intern

Worked as Warehouse Clerk receiving inbound shipments and assist in labeling and stocking

bins and inventory locations.

Inventory pulls and restocking from internal customers.

Perform additional inventory management related functions such as monitoring slow moving

and dead stock and conduct cycle counts.

Perform shipping coordination activities such as shipping customer material (including

hazardous materials), answering customer calls, handling routine issues, operating a hand-

jack and forklift, entering relevant shipping information into MRP system, and maintaining

inspections on safety stations and equipment.

Meet assigned goals and objectives: safety, performance and quality.

Also worked in Facility Management area assisting in maintenance of yards and grounds,

equipment minor maintenance and delivery of parts/supplies.

Mark A. Powell Page 2

PROFESSIONAL EXPERIENCE CONTINUED

11/08- 12/10 Ralph Chaney, Henderson, KY

Part-Time Handyman

Worked as part-time handyman performing functions such as cleaning truck trailers, routine

maintenance tasks, disposal of waste, pick-up and delivery of parts/supplies.

Assisted in maintenance of rental property including yards and grounds, working under

houses, etc.

10/01 - Present Powell Farms, Robards, KY

Farmhand

Worked as Farmhand manually planting vegetables, chrysanthemums and tobacco.

Operated various equipment including tractor, tiller, plow, disk, etc.

Handled all aspects of customer service including phone orders, delivery of products, sales

and inventory management.

SUMMARY OF SKILLS

Microsoft Office Suites

Leadership/Management Experience

Team Leader/Player

Retail/Sales Experience

HONORS AND ACTIVITIES

High School Class President 10,11,12

FFA Chaplain 11

FFA Vice President 12

Collegiate FFA President HCC

Outstanding Senior

Outstanding Junior

Outstanding Sophomore

Local/ Regional Proficiency Winner: Food Science & Technology Placement 12

Local/ Regional Proficiency Winner: Agricultural Sales Placement 12

National Honor Society

REFERENCES

Furnished Upon Request

Contact this candidate