Human Resources Customer Service

Leona Cantu

Email: *********@********.***

Address: *** ***** **

City: Deridder

State: LA

Zip: 70634

Country: USA

Phone: 337-***-****

Skill Level: Experienced

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Leona I Cantu

109 Glass St Deridder, LA 70634

Phone: 337-***-****

**********@*******.***

Objective

Seeking a Human Resources Administrative position

Key Skills

Asset Management Risk Management Configuration Tracking Federal Acquisition Regulation

Supervisory Safety & Quality Assurance Staffing Issues Budget Controls Active Government Secret Clearance

Policy Development CPR Certified Organizational Communication Shipment Management

Conflict Resolution Performance Tracking Training & Development Financial Management

Computer Skills

Falcon View CITRIX ARISS Advance Access Skills

EMILPO IPERMS Advance Excel skills Advance Windows Skills

Employment History

Data Collector

12/2010 - Current Cubic Fort Polk, LA

Collects, compiles and analyzes data to develop and maintain the progress of training.

Monitors the system for equipment failure or errors in performance.

Responds to program error messages by finding and correcting problems or terminating the program.

Answers telephone calls to assist computer users encountering problems.

Operates spreadsheet programs and other types of software to load and manipulate data and to produce reports.

Retrieves, separates and sorts program output as needed, and sends data to specified users.

Personnel Processing Specialist

05/2009 - 10/2010 SERCO INC RESTON, VA

Processed and maintained Soldier Readiness and Army Recruiter Information Support System (ARISS) operations and transaction

Prepared and maintained personnel human resources records

Analyzed the effects of personnel actions on strength by reviewing consolidated reports, statistics, and application

Prepared recommendations for military HR actions, reports and data on strength of personnel.

Facilitated and updated personnel records using Citrix, and Interactive Personnel Electronic Records Management System (IPERMS).

Provide logistical and administrative support that include personnel management and accountability.

Support Manager

04/2008 - 01/2009 Walmart Deridder, LA

Planned, supervised, and evaluated hourly Associates, operations, merchandise, and financial areas within the store.

Enforced and followed all company procedures, policies, and laws regarding the supervision of hourly associates

Verified Items to shipping labels

Communicated effectively and resolved customer and associate concerns and demonstrated excellent customer service.

Prepared, filed, mailed and maintained routine paperwork.

Human Resources Manager

01/2003 - 08/2007 United States Army Fort Bragg, NC

Oversaw and supervised the training schedules, classroom scheduling, physical training and plans for on the move operations,

Provided updates, received, and distributed situational reports and events.

Monitored production indicators and statistic

Supervised administrative, moral and medical waivers timely processing.

Prepared and monitored requests for reductions, transfers, and discharges.

Analyzed regulatory guidance and prepared staff recommendations.

Education and Training

Issuing Institution Location Qualification Course of Study

Kaplan University Chicago, IL 3 Years of College or a Technical or Vocational School Healthcare Administration

PennFoster College Scranton, PA Associate's Degree Health Information Technology

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