Customer Service Supply Chain
Resume:
Vincent Papa
Email: abqaub@r.postjobfree.com
Address: ** ******** **** ***
City: Long Valley
State: NJ
Zip: 07853
Country: USA
Phone: 201-***-****
Skill Level: Director
Salary Range: $125,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
VINCENT C. PAPA
49 Mountain View Avenue Long Valley, NJ 07853 201-***-**** abqaub@r.postjobfree.com
http://www.linkedin.com/in/vincentpapa
Areas of Expertise:
Cost Control Initiatives * Product and Project Management * Financial Reporting * Lean Management * Supply Chain Management * Establishing KPI's * EDI / E Commerce * Budgeting/P&L Accountability * Process Improvement * Business Analytics * Recruitment and Talent Development
PROFESSIONAL EXPERIENCE
MARQUIS WHO'S WHO 2008-2012
The preeminent publisher of biographical information since 1899, in print and now an online database of over 1.4 million people
Chief Financial Officer
* Recruited to identify profit centers, increase profitability and formalize financial systems toward sustained growth.
* Performed profitability analysis that identified key revenue streams that helped Marquis reverse a trend of negative growth.
* Designed and implemented a customized CRM system including e-commerce, fulfillment and accounts receivable system covering 22,000 accounts and 125,000 annual transactions.
* Identified revenue targets in B2B market; transitioned company from a B2C moving towards a B2B model resulting in an increase of 21% in first year subscriptions.
* Developed in-house a custom e-commerce and EDI system saving company $383,000 over outsourced packaged systems.
* Created a business development department that spearheaded push towards B2B outpacing B2C sales by 8% within the first 12-months.
* Restructured accounting and fulfillment operations saving $300,000 in annual administrative costs through reductions in force, efficiencies and automating tasks.
* Reduced production costs from 13.4% to 11.2% representing an annual savings of $175,000 through competitive bidding.
* Conducted operational infrastructure and employee performance analysis which resulted in a 25% reduction in role redundancy and a multi-million dollar payroll savings.
* Discovered under-performing direct-mail campaigns; eliminated campaigns with the lowest ROI which yielded a $170,000 savings.
PUROCLEAN 2005-2008
A leader in on-demand emergency services for commercial and residential properties
Franchise Owner
* Earned 3 Fast Break Awards for monthly revenue increases; produced a 78% revenue increase in second year of operations.
* Built financial and operational infrastructure responsible for developing franchise into one of the fastest growing in the country.
VINCENT C. PAPA
49 Mountain View Avenue Long Valley, NJ 07853 201-***-**** abqaub@r.postjobfree.com
http://www.linkedin.com/in/vincentpapa
PROFESSIONAL EXPERIENCE (cont'd)
STRATO, INC. 2002-2005
A manufacturing / distribution leader in product design / development of transportation products
Treasurer and Controller
* Recruited to develop strategies to reduce operating costs, increase cash flow and profits.
* Initiated Lean Manufacturing concepts into daily business operations, including finance, administration and manufacturing yielding operating efficiencies of 7% in first year.
* Charged with upgrading ERP system to achieve zero defects.
EMCON ASSOCIATES, INC. 1999-2002
A privately held outsource facility management operation procuring in-store repairs and maintenance services for national retailers
Vice President, Finance and Operations
* Designed and developing custom built ERP system for operations, customer service and accounting departments which contributed to a 17% annual growth in primary business.
* Implemented sales systems to accommodate sales spike without adding additional staff.
* Provided direct leadership for operational and financial processes principally through improvements in hiring, training, streamlining tasks, and pre-qualifying vendors.
* Converted financial system to Sage Enterprises, successor to MAS 90 and MAS 200
* Project team leader for a complete redesign of the operating system to include proper internal controls and flexibility required by demanding customers.
APPLIED PRINTING TECHNOLOGIES, LP 1991-1999
A $100M regional multi-plant printing/manufacturing company
Vice President, Financial Operations
* Reduced expenses by 8% by initiating new manufacturing standards and benchmarking performance against the industry average; developed new standards for cost accounting.
* Improved timeliness of financial reporting from quarterly statements issued 60 days after closing to monthly statements issued 20 days after closing.
* Designed and developed in-house a billing system that interfaced with the production system to improve the timeliness and accuracy of invoicing.
* Led the due diligence team in the acquisition of $25M company that resulted in a significant expansion of the product line while also improving operating margins.
* Improved the supply chain process by implementing a new ERP solution with modules for data collection, inventory, scheduling, estimating and general ledger (GL).
EDUCATION
Master of Business Administration, Fairleigh Dickinson University, Expected 2014
Bachelor of Business Administration, Accounting, Iona College, New Rochelle, NY
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