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Sales Customer Service

Location:
Little Rock, AR
Posted:
January 31, 2013

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Resume:

Travis Coleman

Email: abqau2@r.postjobfree.com

Address: *** ********* **

City: Little Rock

State: AR

Zip: 72221

Country: USA

Phone: 501-***-****

Skill Level: Director

Salary Range: $85,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Travis Coleman

117 Chalamont Cv.

Little Rock, AR 72223

501-***-****

abqau2@r.postjobfree.com

Senior level financial and sales professional with a broad background in profitable funding, strategies with complex financial practices as well as a productive leader with proven success in building financial and sales management teams.

PROFESSIONAL EXPERIENCE

Crain Hyundai/Chevy - Little Rock, AR

Finance Director/Producer, 2010 - 2012

* Collect financial data from customer and compete loan application

* Analyze application and structure loan to program that best fits the client's needs

* Supervise all activity around securing prime and sub-prime loans, settling sales transactions deal preparation, packaging and submission of all loan packs

* Maintain proper cash flow through sound business decisions

* Lender relations prime and sub-prime

* Maintain excellent CSI

* Perform annual department forecasting

* Recruit, train and mentor staff

* Continuing staff education on menu training, compliance issues and objection handling

North Point Nissan - Little Rock, AR

Finance Director/Sales Manager, 2008

* Hire and train and motivate new sales team members

* Ensure all sales team members were up to date on all manufacture required certifications

* Review inventory and manufacture allocation

* Collect financial data from customer and compete loan application

* Supervise all activity involving the security of prime and sub-prime loans, settling sales transactions, deal preparation, packaging and submission of all loans packs

Mitsubishi Motor Company - Dallas, TX

A.S.M./Sales, 2006 - 2007

Assisted in the management of all aspects of inventory control

Responsible for assisting with the training of sales team

Participate in the closing of final sales and structuring sales offerings

Maintained relationships with banks

Structure trade-in deals through appraisal of pre-owned cars

Provide customer service during and after the sales to create new prospects and maintain satisfaction of current customers

Responsible for personal sales of inventory though direct contact with potential customers

TC's Auto Center - Little Rock, AR

Sales Manager, 2004-2006

Responsible for Auto repair and service, setting goals, and obtain all sales objectives

Providing repair quotes to potential customers

Set and met specified goals for sales staff

Managed day to day operations including twelve member staff

Follow up with customers on repairs for satisfaction and referrals

Daily, weekly and monthly reports with proper allocations to ensure parts and labor balanced

Trophy Nissan - Dallas, TX

Sales Associate, 2000-2004

Responsible for new sales

Accommodated the client's product preference via presentation and demonstration.

Followed up with prospects, utilizing various methods of communication.

Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons

Education:

Tenn. State University, Nashville, TN /Finance

University Of Arkansas, Little Rock, AR /Business Management

Master Certification through MMNA

Operating Systems : ADP, Reynolds & Reynolds, UCS, DealerTrack, Promax, RouteOne

JM&A Finance Training



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