Manager Customer Service

zahra kazemi

Email: abqasd@r.postjobfree.com

Address: ** ******* **.

City: clifton park

State: NY

Zip: 12065

Country: USA

Phone: 518-***-****

Skill Level: Entry

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Zahra Kazemi

53 Dorsman dr.

Clifton Park, NY, 12065

Phone# 518-***-****, Mobile# 518-***-****

abqasd@r.postjobfree.com

GENERAL MANAGER IN GLOBAL BUSINESS

Highly trained in leadership, accounting, creating strategy, operating a business, managing risks, budgeting, finance, statistics,

Professional Profile

Entry level management with five years of experience in teaching physics to over 200 students in high schools, investigating crimes, fraud, abuses, disciplinary and behavioral violations for over 30 high school, and connection between schools and department of education.

Graduated MBA-level with many management knowledge, abilities, and skills

Holding a bachelor degree in physics who was rewarded as a best employee in department of education for both teaching and inspecting at schools.

Skills: Critical Thinking, reading Comprehension, active Listening, speaking, active Learning, problem solving, judgment and decision making, writing, mathematics, coordination, customer service, bilingual, computer skills, Psychological Skills, teaching skills, team work and independent work, investigation skills, monitoring, time management, strong interpersonal and leadership skills, oral and written communication skills, analytical, and diagnostic skills, and budgeting skills.

Abilities : Ability of oral comprehension, written comprehension, written expression, problem sensitivity, flexibility, deductive reasoning, near Vision, oral expression, information ordering and inductive reasoning, Ability to identify and implement cost reduction strategies based upon measurement data and technical expertise, ability to deal effectively with complex, ambiguous and contradictory alternatives, ability to develop credibility with employees, manager and peers.

10 years of experience in restaurant management and bookkeeping before achieving MBA.

Exceptional communicator; fluent in Persian and English

Professional experiences

Store manager/ Bookkeeper: Milano restaurant, Albany, NY, 2012 to present & Napoli restaurant, Watervliet, NY, 2002-2012

Apply general rules to specific problems to produce answers that make sense.

combine pieces of information to form general rules or conclusions

come up with a number of ideas about a topic

Maintained and renewed existing customers

Prepare and monitor weekly and monthly sales reports for store.

arrange things or actions in a certain order or pattern according to a specific rule or set of rules

Communicate with the owners in meetings and conference calls to attain monthly sales goals.

Responsible for all activities, expenses, operating store, bookkeeping, advertising, analyzing information to make the best decision, scheduling work and activities, and recruitment of qualified employees

Keeping records of every financial transaction of the business

Chasing unpaid invoices to manage cash flow and use this information to manage business strategy and business forecasting.

Physics teacher/ inspector: Department of education, Shiraz, Iran, 1997-2002

Investigating crimes, fraud, abuses, disciplinary and behavioral violations, document them and report them to department of education

Connection between more than 30 high schools, parents, and department of education, and solving conflicts between them.

Teaching Physics to over 200 students in lab and classrooms each semester

Education

Master of Business Administration in Global management: University of Phoenix, Phoenix, AZ, graduated in June 2012.

Bachelor of Physics: University of Esfahan, Esfahan, Iran, 1997.

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