Real Estate Customer Service
Resume:
Lorraine Chmura
Email: abqas1@r.postjobfree.com
Address: **-* ******* *****
City: East Haven
State: CT
Zip: 06513
Country: USA
Phone: 203-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Lorraine M. Chmura
East Haven, CT 06513
lorraine.chmura@gmail
SUMMARY: My background has included banking, insurance, mutual funds, brokerage and real estate, obtaining the mandatory state insurance and real estate licenses. My goal is to utilize my acquired knowledge, transfer those skills and serve others in Customer Service, Insurance, Office Administration, Real Estate or Property Management.
Licensed Real Estate Agent
New Haven County, CT
07/2011 - Present
COLDWELL BANKER RESIDENTIAL BROKERAGE
PRUDENTIAL CONNECTICUT REALTY
Operations Analyst
New Haven, CT
09/08/2008 - 08/01/2009
NEW ALLIANCE INVESTMENTS, INC.: Office of State Jurisdiction for bank branches in Connecticut & Massachusetts. Received, examined, tracked and held any new brokerage and insurance applications found NIGO Not In Good Order. Processed Broker Dealers daily bank deposit, check disbursements, manual electronic debits & credits, booked stock & bond certificates, initiated investigations on behalf of sales staff with the Clearing Firm, National Financial Services. Calculated Daily Bank Deposits.
Insurance-Licensed Personal CSR
Meriden, CT
RESPONSE INSURANCE: Inbound Call Center: Personal Auto Policies. Advised policyholders about coverage, processed correspondence & New Business Documentation utilizing Image Right Scanning System. Calculated Quotes for State to State Moves. Determined eligibility for Reissue or Reinstatement, Split-offs & Spin-offs. Processed telephone premiums
Residential Services CSR
New Haven, CT
A T & T TELECOMMUNICATIONS: Inbound Residential Call Center: Negotiated local, long-distance land-line telephone, cellular, internet & satellite television for residential customers. Resolved complaints, interpreted billing inquiries, settled delinquent accounts, processed telephone payments. Arranged service visits for repair, change of address, installation.
Licensed Insurance Associate
Branford, CT
STATE FARM INSURANCE: Quoted, wrote & serviced all Personal and Commercial policies. Retained combined book of business for six months in absence of two agents. Input policy premiums, calculated bank deposits & receipts.
Life & Health Insurance Agent
Meriden & New Haven Counties
CORNERSTONE AMERICA: As a Self-Employed, Licensed Insurance Agent: Explored Leads, set appointments, made presentations, quoted & closed new business policies. Appointed by Mid-West National Life Insurance Co., Tennessee.
Mutual Fund Liaison Representative
Shelton, CT
AMERICAN SKANDIA ADVISOR FUNDS: Instrumental in launching Inbound Call Center. Series 6 & 63 Licensed for Mutual Funds. Targeted, tracked and recovered Incoming Rollover Transfers of Retirement Accounts from other Financial Institutions. Processed Fund Exchanges, Redemptions, Purchases.
FIRST UNION BANK
FIRST FIDELITY BANK
UNION TRUST COMPANY: 19 years
Licensed Financial Advisor 1997 1999
Branch Sales & Service Representative 1988 - 1997
Administrative Assistant -- Trust Tax: 1984 1988
Loan Administration / Compliance 1980 1984
GATEWAY COMMUNITY COLLEGE: Deans List: 2011
18 Credit Hours: Human Services
QUINNIPIAC UNIVERSITY: 1976 Associate in Science Degree
Administrative Assistance
PROFESSIONAL
Insurance Licenses: Life, Accident, Health, Property & Casualty Licensed Real Estate Agent
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