ADELANI BROWN

*** ********* ******

Toronto Ontario

M6H 3H9

E-mail - abqaep@r.postjobfree.com

Telephone- 647-***-****

Personal Profile

I am an excellent team worker and an effective communicator, with strong experience working in the Public, Finance and Energy sector. Quite comfortable dealing with different levels of management and stakeholders, an effective team member with a strong willingness to learn and adapt to new skills in different environments, got an eye for details with a methodical and analytical approach to problem solving, also like to prioritize my tasks and execute them as efficiently as possible while keeping to schedule and deadlines.

Professional Skills

Operating Systems & Databases

Windows Explorer, Microsoft SQL Server 2000, Access, Oracle, Visual Basic, Excel, ERP Solutions, SAP (FI, CO, MM and SD)

Application & Network Systems:

Microsoft Office suite, Microsoft Outlook, Microsoft Internet Explorer, Netscape, MS Project, Share Point, Visio, EMIS, EPJS and RIO.

Work History

June 2011 – March 2012 Centrica Plc (British Gas), Staines

Business Analyst (Agile) – Delivery of change project from Bank of Scotland to Lloyd’s conversion by migrating BG customers across new payment systems and implementation of Smart Metering Programme for British Gas

● Delivered detailed business analysis for operational change to migrate customers across payment systems –BACS/CHAPS, direct debits, billings, faster payments etc.

● Challenged assumptions using interviews, document analysis, brainstorming, and workshops.

● Documented Risks, Issues, Assumptions and Dependencies, and stakeholder management

● Documented business situations using impact/gap analysis, process mapping (‘as is/to be’) business activity models, mind maps, and rich picture diagrams to capture findings for the Smart Metering programme.

● Development of User Stories and Product Backlog to capture all changes for the Smart Metering

● Provided analysis of existing Technical and Business models in SAP and performed business Process re-engineering for Smart Metering Implementation and enhancement

● Undertook analysis of requirements and designed new processes and procedures in line with the new Smart Metering system and OFGEM regulations

● Documented high-level requirements via user stories use cases, context maps and product backlog development to ensure seamless migration within SAP IS-U of existing payment methods from Bank of Scotland to Lloyds TSB.

● Carried out gap analysis and documented Business Requirements for the transfer of Payment and billing functionality from Bank Of Scotland to Lloyd’s.

November 2010 – May 2011 RBS Insurance

Business Analyst – Implementation, support and adoption of claims system replacement to ensure all customers interactions within –(Contact centre) also training, Services processes, operational readiness required were attained for pre/post-implementation.

● Created gap analysis reports from moving customers off the legacy system and to the new system, (Contact Centre) using use cases, process and context maps,

● Responsible for project progress documentations and schedule updates to support teams, ensuring adherence to SOX and RBS Standards.

● Produced Target operational model (Identify different functional areas of the project) and Operational acceptance criteria OAC/OAT for project go live.

● End to End Process Maps, AS IT and TOBE analysis for the Technology Change Framework (TCF) ensuring Project assurance.

● Compiled status reports on the progress of requirements including impact assessment of any change requests.

● Engagement and management of business and IT technology stakeholders including 3rd party application development partners (onshore & offshore)

● Provide project management to manage Business continuity planning (BCP) and report the timely CSR delivery, quality assurance and approval of documentation and evidence deliverables.

● Measurement of the Key Performance Indicators (KPI) and critical success factors (CSF) of the CSR programme to be identified

● Gathered business requirements through work streams leads and MI definition in accordance with SOX Compliance

March 2010 – September 2010 EDF Energy, Newington House

Business Analyst/Project ManagerI worked on the development of an EDF Energy Visitor Centre as part of a planned expansion of their Nuclear Energy Development Programme in the UKOrganised, planned and facilitated a number of workshops to kick start the requirements gathering processStakeholder identification, mapping and management both internal and external to the business. Extensive relationship and stakeholder management - providing regular communication updates via emails, teleconferences and Work streams meetingsRegularly updated project board and project sponsor using the PRINCE 2 Highlight reportLiaised with Architects to understand build time lines and dependencies Liaised with EDF DIN (Nuclear Engineering Department) UK ensuring Requirements for Visitor Centre were in line with the Building PlansExperience of PRINCE 2 product based planning to include product descriptions, product breakdown structures in MS Visio and product workflow diagramsManaged project RAID log (Risk log) and Project schedule/plan in MS Project

December 2009 – March 2010 BP Oil & Gas Trading

Business AnalystWorked on a 2 projects - Global Ancillaries and Finance Business Warehouse Projects. Experience of Global Business Change and Transformation ProjectsGlobal Ancillaries Project involved re-engineering a new purchase to pay cycle across Europe, America and Asia regions to accommodate the creation of purchase orders for ancillary cost in SAPWorked closely with Traders, Trade Control (Product Control) Settlements, Demurrage, Accounts and Operations team.Requirements gathering via teleconference interviews with Europe, US and Singapore SME’s Held a series of workshops, face to face and via conference call in Europe, US and Singapore, to engage business teams impacted by change. Business Process Modelling using BPMN and ARIS modelling toolProduced complex process maps to capture ancillary cost processes, functions, information flows and data structuresManaged the iterative process to ensure completeness and readiness for validation and sign off Worked with functional architects and SAP architects to confirm system requirements Ensured SME’s and stakeholders were involved and informed by sending out regular progress reports. Also by occasionally holding workshop to update them and address their issues or concernsCarried out Business Impact Assessment to capture and document the impact on the business with regards changes in business process and effort.

September 2009 – December 2009 SHELL PETROLEUM, SHELL CENTRE. WATERLOO

Business AnalystExperience of working on a Global Business Process Re-engineering (BPR)/Migration project. Experience of Global Business Change and Transformation Projects.Requirements gathering using interviews and questionnaires. Interviewing stakeholders and SME’s all over the world due to global nature of project.Project involved migration from legacy systems (JDE and ATLAS) to SAPResponsible for managing and coordinating all aspects of business process documentation, validation and sign off for all associated processes.Produced complex Process Maps using BPMN in Visio, Validated maps with stakeholders to ensure accuracy and completeness. Worked with client/users to investigate and design project functions, processes, information flows and data structuresCreating complex AS-IS and TO-BE process models and performed Gap Analysis to find out Legal compliance issues, KPI’s that would affect TO-BE process implementation

July 2008- September 2009 Lambeth County Council

Business AnalystPerformed analysis on a usability project for new online payments E-commerce Website.Managing and coordinating all aspects of business process analysis and requirements gathering to support delivery of business specific change projects within the online payments projectCreating Functional Design/Specification using (UML 2.0), GAP Analysis, Data analysis, Use Case development.Worked with Business Delivery Managers and Project Managers in facilitating and authoring the requirements definition for online payments projects. Develop and maintain comprehensive requirements documentation and test plans, ensuring that all associated tasks are incorporated into wider project plans to drive implementation to time, cost and quality.

Education Background

Bachelors of Science, Economics. Lagos State University 2006

Microsoft office package NIIT 2001

GCSE/O Levels AMJE College 2000

PMP Equivalent (PRINCE2) Practitioner Professional

Member in Good standing IIBA

Hobbies and Interest

Love socialising and interacting with people from all Places and Background, like reading, travelling and watching major sporting activities

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