Customer Service Sales

Ann Oehmler

Email: *********@********.***

Address: ** ******* *****

City: Buffalo

State: NY

Zip: 14215

Country: USA

Phone: 716-***-****

Skill Level: Experienced

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ann Marie Oehmler

70 Concord Drive

Buffalo, NY 14215

(T) 716-***-**** (C) 716-***-**** (E) *********@********.***

Professional Summary

Over 23 years of experience in Accounting field.

Skill Highlights

Strong organizational skills

Creative problem solver

Listening skills

Credit card processing

Fast learner

Energetic work attitude

Invoice processing

Customer service

Cash flow management

Shipping and receiving

Inventory control

Cash management

Work Experience

12/7/2011-Current Community Action Organization Buffalo, NY

Teacher I

Supervise children ages 0-5 in classroom activities

Prepare lesson plans for children enrichment programs weekly

Perform developmental screen on children

Introduce children to creative thinking using art

Coordinate with other teacher in room to ensure child safety

10/2005 -11/2010 Walmart Super Center Williamsville, New York

Claims Supervisor

Reports on returned and damaged goods to vendors

Pulling recalls off of shelves and shipping to vendors

Disposal of haz-mat in proper containers.

Shrink wrap pallets and put on trucks to send to distribution center

Use of pallet jack

Fill in cashier when needed

04/1987 -02/2010 Air Tool Repair Cheektowaga, New York

Office Manager

. Account Receivables and Payables

Bank statements

Quarterly Sales Tax Reports

Credit card processing

Invoice processing

Collections

Payroll processing

Communicated with vendors regarding back order availability, future

Inventory and special orders

Handled daily heavy flow of paperwork and cooperated with the billing

department on invoicing and shipping problems.

Managed wide variety of customer service and administrative tasks to resolve

Customer issues quickly and efficiently.

Maintained up-to-date knowledge of store policies regarding payments, returns and

Exchanges.

Education and Training

1985 Bryant & Stratton College, Clarence, New York,

Accounting

Associates Degree

Keywords

Customer service, customer retention, sales, MS Excel, MS Word cash handling, data entry.

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