High School Medical

Nicole C Christianson

Email: abqa3t@r.postjobfree.com

Address:

City: Poulsbo

State: WA

Zip: 98370

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking a position where I can develop and excel with my employer all the skills I have to offer. I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. Although I have mostly all of my work experience in the medical field, I would like to expand my skills and challenge myself to a new goal.

Educational Background:

High School Dipolma from Central Kitsap High School, Silverdale WA 1/2001 to 6/1996 (General)

Job History / Details:

Summary

I am seeking a position where I can develop and excel with my employer all the skills I have to offer. I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment. Although I have mostly all of my work experience in the medical field, I would like to expand my skills and challenge myself to a new goal.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Meticulous attention to detail

Results-oriented

Self-directed

Time management

Professional and mature

Strong problem solver

Advanced MS Office Suite knowledge

Resourceful

Business writing

Dedicated team player

Strong interpersonal skills

Understands grammar

Proofreading

Human Resources Management (HRM)

Workers' compensation knowledge

Labor relations

QuickBooks expert

Certified Legal Office Assistant

AR/AP

Medical terminology

AS/400

Mail management

Meeting planning

Report writing

Report development

Schedule management

Legal administrative support

Self-starter

Detailed meeting minutes

Executive presentation development

Billing and coding

Insurance eligibility verifications

Experience

December 2010 to January 2013

Bremerton Naval Hospital Bremerton, WA

Front Desk ER Clerk

Check patients in and triage patients' as emergent, urgent, or non-emergent status.

Refer to Physician (RN/PA/ARNP/IDC/MA/or Corpman) of any STAT patients.

Maintains duty provider's daily schedules, communicate any changes to all staff for any emergencies that might arise after hours what doctor is on duty and how to get a hold of them (ex: pager or cell).

Alert the providers of all urgent messages (ex: life flight, ambulance ETA).

Keeps patients informed regarding delays and wait times while they are in the ER waiting room.

Input orders for patient's lab test, x-ray tests and culture tests, per section protocol.

Manages information such as faxing, coping, release and receipt of records & x-rays, quality checks on charge slips, scans charge slips, peer review charts monthly, sort mail and other communications.

Call 911 to transport BLS or ALS patients to Harrison Hospital or Life Flights for Harbor View.

February 2008 to October 2010

Virginia Mason Medical Center Seattle, WA

Clinical Administration Assistant II

Prepare, create, proofread, edit and format documents.

Prepare presentations using broad based software skills.

Coordinate events, schedule meetings, make travel arrangements and any necessary changes at the last minute.

I plan and prepare meetings materials.

Resolves conflicting demands.

Screens, directs, and responds to incoming calls and inquiries.

I read through and interpret departmental policies and procedures for new hires.

I compile gathers and maintain data for department specific databases and spreadsheets.

Generates and distributes reports.

Reconciles expenditures, ensures payment of accounts, and updates budget information.

Coordinate and/or provides assistance for department specific projects.

Prioritizes, distribute and/or takes action on mail; process timecards, vacation schedules for directors and managers, order supplies for hospital, sign for packages.

September 2007 to February 2008

Virginia Mason Medical Center Seattle, WA

Patient Account Specialist I

In a high call volume setting, provides clarification and education to, as well as research of, patient billing concerns and complaints.

Address broad range of inquiries covering items such as insurance regulations, insurance process protocols, charge-coding discrepancies, benefit interpretation, and adjudication.

Financial counseling both in advance and post receipt of services.

Collect on private receivables and may participate in collection agency process (i.e.: court appearances) Acts as resource to Medical Center for organizational, state, federal and commercial reimbursement procedures and policies as they may pertain to individual patient situations.

November 2006 to September 2007

Virginia Mason Medical Center Seattle, WA

Payment Processor II

Manually process payments and electronically process Electronic Data Interface (EDI) payment files to our billing platforms.

Resolve rejected payments that were posted electronically.

Balance and reconcile insurance claims to payment batches and to deposit.

Credit balance resolution through audit and analysis.

Communication with patients, third party payers, coworkers, via phone, and written correspondence to resolve unidentified payments, explanation of benefits and credit balances.

Prepare bank deposit by encoding and balancing checks, classing funds to appropriate general ledger and deposit categories.

Process satellite clinic deposit paperwork, class by location enter into cashbook validate receipts and collate.

Open and sort mail and lockbox items, batch preparation, validate checks compile for manual posting.

Scanning all documents (EOB, checks, deposit slips etc.) including preparation.

December 2003 to December 2005

The Polyclinic. Seattle, WA

Payment Poster / Data Entry / Biller.

Provide clarification and education to, as well as research of, patient billing concerns and complaints.

Processing protocols, charge-coding discrepancies, post receipt of services.

Provide assistance with reimbursement for under or un-insured individuals (including uncompensated care).

Collects on private receivables and may participate in collection agency process Provides assistance with reimbursement to under or un-insured patients provide financial counseling services.

December 2003 to December 2003

The Polyclinic Seattle, WA

Patient Service Representative

Schedules new and follow-up appointments, updates insurance, explain tests or procedures before patient's appointment.

Requests or submits referrals.

Remind patients of upcoming appointments by phone or by preparing computer-generated "recall" letters.

Ask for outside records/or lab results from other providers.

Maintain provider's daily schedule, alert provider of urgent messages.

Manages information such as filing, pharmacy refill line, fax, copier, release and receipt of records & x-rays, quality checks on charge slips and sorts mail and other communications.

December 2000 to December 2003

The Doctors Clinic Bremerton, WA

Patient Service Representative

Schedule QTC appointments with specific computer systems, update insurance, and collect co-pays.

Remind patients of upcoming appointments by phone.

Triage walk in patients' as emergent, urgent, or non-emergent status.

Refer to physician (RN/PA/ARNP) of STAT patients.

Maintains provider's daily schedule and communicates any changes.

Alerts provider to urgent messages and assists in keeping provider on schedule.

Keeps patients informed regarding delays.

Informs patients of test results per section protocol and maintains filing of test results.

Manages information such as filing, pharmacy refill line, fax, copier, release and receipt of records & x-rays, quality checks on charge slips and sorts mail and other communications.

Coordinate DME delivery/return as necessary.

Maintains stock, maintains patient education materials.

Call 911 to transport BLS or ALS patients to Harrison Hospital.

Open/close secured building by the security alarm code and set of key.

December 1995 to December 2000

The Winslow Clinic Winslow Clinic, WA

File Clerk / Film Room

File loose medical records, make new patient charts, and process all incoming mail.

Run STAT charts for urgent walk in appointments, stock supplies, cover vacation staff.

Worked in the film room with x-rays, made x-ray jackets, load images on the screen for radiologist to read mammography, file numerically file jackets, take stat phone calls from Doctor's offices to run films to offices, pick up films from offices, mail out and log out/in films.

Have medical release forms signed, print copies of x-ray report as well as copies of x-rays for patient to take to their next appointments.

Education

1996 Central Kitsap High School Silverdale, WA

High School Diploma General

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