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Manager Customer Service

Location:
Erie, PA
Posted:
April 12, 2013

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Resume:

Clayton J. Hudson

...Focused...Reliable...Leader...

*************@*****.*** 814-***-****

***** **** **** ****,

Wattsburg, PA 16442

April 2013

To whom this may concern,

Your listing for a Facilities Manager caught my attention as it seems an

ideal match for my experience and talents. As an accomplished individual

with a rapidly increasing range of industry experience, I believe I am

someone who will be an asset to your company. With strong instincts and a

proven record in the areas of procedural complacency, process management,

and strong operations, I would like to explore the possibility of putting

my skills and experience to work for you.

As you can see from my enclosed resume my career encompasses roles in

coordination, collaboration and overall leadership. However, I am confident

that my training and skills and my background will suit you perfectly. I am

someone who consistently delivers top-quality results no matter what the

challenge.

Among my other strengths, I have solid professional instincts and have been

successful in cultivation long-term relationships with clientele, key staff

and professionals. Persuasive, self-confident and effective, I have proven

to be a respected and valued employee in the past.

My dedication to excellent performance, ability to interact professionally

with all levels of personnel and my drive to grow in this field make me a

value-added asset to an organization such as this.

I would be pleased to have the opportunity to discuss future employment and

look forward to speaking with you soon. Feel free to contact me at the

contact information provided above.

Thank you for your consideration.

Sincerely,

Clayton J. Hudson

Enclosed

Clayton J. Hudson

...Focused...Reliable...Leader...

*************@*****.*** 814-***-****

11790 Half Moon Road,

Wattsburg, PA 16442

Seeking Position As:

Facilities Manager

Energetic, reliable and adaptable professional with a solid

understanding of human resources, business operations and various corporate

environments. Expertise in all areas of business development combines with

equally strong qualifications in planning, and management to enhance

productivity and profitability.

Highly analytical, organized and decisive with strong problem - solving

capabilities.

Distinguished career encompass consulting, training and leadership roles

with precision and attention to detail.

Professional Experience

Planned Parenthood Federation of America Aug

2009 - March 2013

Operations Manager

New York, New York

< Maintained and administered control of security access and CCTV, BMS

systems, and facility utility costs reduction programs.

< Managed and trained support staff in customer service, engineering

protocols, and safety regulations.

< Researched and negotiated vendor contracts for facility projects keeping

within the organization's diversity and sustainability practices.

Greater New York Automobile Dealership Association Aug 2005 -

March 2009

Operations Manager -Center for Automotive Education & Training

Whitestone, NY

< Diligently maintained all operations of the facility, including, fire

system maintenance, management of the janitorial staff, and preparation

of events, conferences and meetings.

< Successfully managed business relationships with staff; ensured optimal

performance and customer service through continuous business

improvements.

< Supervised the maintenance of interior and exterior of the building via

sub-contractors.

Willow Towers Assisted Living Sept 2003 -

July 2004

Maintenance Director

New Rochelle, NY

< Worked as Office manager; supervised the maintenance and housekeeping

staff and oversaw all grounds maintenance.

< Performed heating and cooling plant maintenance, refrigeration, plumbing,

and carpentry as well as fire system/emergency maintenance and procedure

implementation.

< Excellent ability to consistently maintain composure and remain

productive in extremely high stress, time- sensitive environments.

Westerly Marina Oct 2002 - Sept 2003

Assistant Dock Manager

Ossining, NY

< Maintained and repaired marina docks and slips; provided fiberglass and

wood boat repair; electric, plumbing, and general marina repairs.

< Responsible for identifying areas for improvement and recommending the

solutions needed to streamline work-flow and increase operating

efficiency.

Baltic Estates Oct 1992 - Oct

2002

Superintendent

Croton-on-Hudson, NY

< Supervised a staff of 3 as Office Manager; oversaw all heating,

refrigeration, electrical, plumbing and carpentry maintenance.

< Provided ongoing integrated communications through goals, strategies, and

tactics methodology; streamlined systems and information flow.

Other relevant Experience

Self-employed Glazer Designer July 2004 - Aug

2005

Education & Technical Skills

University of Oregon 1981

Foley-Belsaw Institute 1995

Kansas City, MO

Certified Locksmith

Refrigeration Services Engineer Society 1993

Type 1 Classification

Hartford Boiler 1991

Hartford, CT

Boiler Operation and Maintenance

Microsoft Office Suite ( PC

( Siemens & Automated Logic Building Management Systems (

Various Graphics Programs and Internet Software

Notable Highlights

Associated Locksmiths of America, Bonded Member, 1997

Second Lieutenant, Volunteer Firefighter Consolidated Engine Co., 1986-1992

Certification, Basic Life Support, First Aid, Advanced First Aid, AED & CPR

2011

Coast Guard Certification, Boating Skills and Seamanship, 1989

Licensed Locksmith

FDNY Certificate of Fitness (4)

HVAC Type 1 Certification

*References Gladly Provided Upon Request



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