Quality Assurance Management
Resume:
Larisa Bibik
*** *********** ***** ( Wallingford, Pennsylvania 19086 (
************@*****.***
Quality Assurance ( Project Management ( Business Analysis (
Testing
Bilingual Information Technology professional with extensive experience in
testing, business analysis, project management, data and report management.
A focused team leader with demonstrated strength in streamlining report
management processes to improve operational efficiencies. A quick learner
with unique combination of quality assurance (QA) and training skills. An
action-oriented individual who is equally adept as an individual or team
contributor.
TECHNICAL EXPERIENCE
. Quality Assurance Analysis, Project Management, Development
Methodologies, Technical Leadership, Migrations, Conversions, Software
Support, Upgrades, Enhancements, SDLC (System Development Life Cycle)
. TSO/ISPF, JCL, COBOL/COBOL II, CICS, PL1, DB2 SQL, IBM, Windows NT/XP/7
. TDS (Task Developer System), HP Quality Center/ALM (Application Lifecycle
Management), QTP, FORTE, CMIS IR Management Tool
. MS Word, Excel, Access, PowerPoint
PROFESSIONAL EXPERIENCE
VERIZON BUSINESS/COMMUNICATIONS, INC, Philadelphia, PA
1997 - 2012
The nation's leading broadband and telecommunications provider with >70M
customers.
Senior Quality Assurance Analyst, Team Lead, Software Engineer
Maintained quality assurance (QA) compliance and led a team of up to 12
testers in supporting ordering, billing systems and web-based applications
requiring extensive interface with internal developers and vendors.
. Reduced monthly 10-cycle set up process time 35% during NJ/PA/DE
Integration Testing by automating the calculation of Release Billing
dates for previous, current and future months. Updated existing
documentation to reflect changes in job stream and demonstrated
capabilities to engineers.
. Successfully transitioned former GTE (fGTE) customers to current company
systems for >120 wholesale offices in PA that included training and
coordinating testing effort of 9 new testers during PAVA
(Pennsylvania/Virginia) Conversion.
. Led a team of 12 testers, both domestic and off-shore, during Fiber to
the Premises (FTTP) testing implementation of the new ordering system.
Managed Test Planning and Validation of ~100 FTTP projects.
. Decreased report preparation time 90% by streamlining process that
included collecting team status information, analyzing reporting metrics
for 6 senior managers and preparing information in concise single (MS
Excel) report for top management.
. Completed complex bill payment project in short period of time (56 days
after the Final Package & Close date for the release) by instituting 24x7
coverage for Data Creation, Execution and Validation of the project that
enables all NJ/PA/DE customers to pay bills online
. Created up to 100 users per release to satisfy testing needs as key
member of team charged with the responsibility of structuring query
language (SQL) against Oracle databases in Wireless SPOC (single point of
contact) creation, providing data to meet
testing requirements for 4 teams and ~30 individual projects. Shared
testing information with 6 testers (both on-shore and off-shore).
Larisa Bibik ************@*****.*** 610-***-****
Page 2
. Ensure that the stakeholders' requirements, and architectural and
solutions designs are all aligned by performing traceability matrices.
Provide high quality solutions to business functions and implementation
methods on their e-commerce platform.
WELLS FARGO (formerly CoreStates), Philadelphia, PA 1996 - 1997
Leading provider of financial services to retail and corporate customers in
Philadelphia metropolitan area.
Programmer Analyst - Information Technology Team
Coded and maintained database applications in COBOL-II using VSAM
structure, prepared Crystal Reports for the Personnel department,
researched, designed solutions and implemented problem solutions.
ADDITIONAL EXPERIENCE
. Assistant Principal, Brookhaven Slavic Evangelical Baptist Church,
Brookhaven, PA. Established and organized Russian school program and
library. Managed staff meetings, worked on curriculum, ordered textbooks
and supplies, and prepared student schedules. Taught Russian language and
Literature and provided instructional lessons for teachers.
. Case Manager/Interpreter, PRIME-ECR (Presbyterian Refugee & Immigration
Ministry Efforts), Clifton Heights, PA
. Application developer on IBM mainframe and VAX platforms using System
Development Life Cycle processes, including business analysis and
testing. Statistics Center/Plant "Gran", Vladikavkaz, North Ossetia,
Russia
. Mathematics Teacher/Assistant Principal, Terk Middle and High School,
North Ossetia, Russia.
EDUCATION / TRAINING
BS, Bachelor of Science, Mathematics and Education
North-Ossetian State University, Vladikavkaz, North Ossetia, Russia
Programming Diploma
The Chubb Institute, Springfield, PA
DB2 Application Programming, Testing of Object Oriented Software, SAS
Programming, Programming in REXX, Fundamentals of Databases Using Oracle
Emerging Leaders Program - Center for Creative Leadership, Greensboro, NC
Developing Leadership Skills Workshop, Verizon Learning Center
Culture Training - INDIA
.
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