Customer Service Sales

I rene Du Bois

**** * **** *******, ******** Park, Kansas, 66204, 913-***-****

******.******@*****.***

Objective:

To obtain a position that allows me to utilize my own educational background and teaching

skills acquired in past professional capacities along with tutoring and volunteer positions.

Profile:

I am a motivated, eager to learn professional with a successful record of employment

seeking a job that best utilizes skills pertaining to developmental growth and interpersonal

communication. I have a talent for mastering new procedures and technologies. My

d iplomatic and direct style makes me an effective instructor and an excellent

communicator.

P rofessional Experience:

Communication/Customer Service

•

• •

Operate switchboards Prepare spread sheets in M icrosoft

E xcel

• Troubleshoot and handle irate

•

customers Communicate instructions to

second language adults and

• Edit legal documents

s tudents

• Create and prepare

correspondence

Detail Mastery

•

• •

Create legal files Organize filing system

• •

Proofread legal and other business Proofread academic wri ting

o riented reports

Employment H istory:

2005-2010

I nterstate Brands- KC, Mo

Legal Assistant

2001-2005

Nordstrom’s- Overland Park, Ks

Sales Associate

1998-2001

Border’s Books-Overland Park, Ks

Bookseller

Education:

Avila College- K C, MO

Present/Teacher Certification Program

Rockhurst College- K C., MO

Major-English/Writing GPA 3.67

Bachelors-May 2006

C ertifications:

Kansas Emergency Substitute License

Praxis Secondary English Certification –Honors Award (top 15%)

Computer Skills:

•

• •

M icrosoft Word Photoshop

• M icrosoft Excel

Contact this candidate