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Program Manager/ Project Coordinator

Location:
Charlotte, NC, 28203
Salary:
60,000
Posted:
April 12, 2013

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Resume:

Dayna Motley

704-***-**** (c) ***********@*****.***

Summary

Seasoned Program Manager with a Masters in Public Administration. 7 + years

State Health Care Program Management. 7+ years Corporate Client

Relationship Building. 7+ years in Corporate Customer Conflict Resolution.

7+ years in Fiscal Budget Planning and Education. 7 + years of Corporate

Customer Service. 5+ years of Skilled Facility Marketing initiatives. 5 +

years experience in State Implemented Software Training. 4+ years of Part-

Time Self Employment w/ Personal Brand Development. 1 year of Brand

Marketing and Development

Professional Experience

Harris and Barnes/ International Fashion Style Academy

Special Projects Coordinator (Contract)

November 12 - January 12

. Responsible for developing press releases and media blast

. Social media focused management of marketing initiatives

. Sponsorship acquisition and retention of stakeholders

. Outlined details of corporate sponsored event focusing on project

budgeting and deadlines

. Acquisition of clients and vendors

. Development of active brand marketing

. Secured Donations for Fundraising Event

CW Williams Community Health Center January 12-

November 12

Executive Administrative Assistant (temp)

. CEO calendar Maintenance

. Record and scribed Executive Board Meeting Minutes

. Prepared monthly Board Reports

. Maintenance of executive office duties, filing, printing, purchase

orders

. Non-Profit Health fair event planning

. Secured CEO travel arrangements

Mecklenburg County Department of Social Services

Program Manager

November 06 - January 12

. Developed and outline strategies to improve Long Term Care Healthcare

program productivity

. Outlined program qualifications defining healthcare goals and outcomes

. Developed duty calendars with legal partners

. Effectively managed State Healthcare program deadlines

. Organized and assisted client fiscal reduction methods to

. Assist clients in understanding of pharmaceutical healthcare coverage

benefits

Mecklenburg County Department of Social Services

Intake Specialist II

November 05- November 06

. Responsible for the education and training of new hires on State

Software systems

. Managed effective North Carolina fiscal procedures with a revolving

cliental base of

1800 clients

. Strategic timeline goal oriented and deadline planning

Mecklenburg County Department of Social Services

September 04- November 05

Case Manager I

. Conducted Background investigations

. Organized effective deadline management

. Completed customer referrals

. Educated customers on program guidelines

Education

Strayer University, Charlotte, NC

August 06- December 08

Masters in Public Administration

- Major Components; Managing Public and Non-Profit

Organizations, Leadership and Conflict

Resolution, Constitutional and Administrative

Law, Public Personnel Management, Public

Budgeting and Finance, Policy Analysis and

Program Evaluation

East Carolina University, Greenville, NC

August 98- May 03

B.A. in Communications w/ double concentration in Public Relations

and Journalism

Professional Papers:

. Direct Research Project on " Efforts to Fix the Minority Achievement Gap

in Urban Schools"- December 2008

- Conducted a research studies on the quality of teachers, lack of

funding, emotional factors and environmental factors in Urban

Schools

- Completed case studies on the effectiveness of minority

achievement programs in urban schools

- Summarized minority achievement in urban schools importance to

public policy

- Evaluated the financial burden of poor minority achievement and

its adverse effects on the community



Contact this candidate