Dayna Motley
704-***-**** (c) ***********@*****.***
Summary
Seasoned Program Manager with a Masters in Public Administration. 7 + years
State Health Care Program Management. 7+ years Corporate Client
Relationship Building. 7+ years in Corporate Customer Conflict Resolution.
7+ years in Fiscal Budget Planning and Education. 7 + years of Corporate
Customer Service. 5+ years of Skilled Facility Marketing initiatives. 5 +
years experience in State Implemented Software Training. 4+ years of Part-
Time Self Employment w/ Personal Brand Development. 1 year of Brand
Marketing and Development
Professional Experience
Harris and Barnes/ International Fashion Style Academy
Special Projects Coordinator (Contract)
November 12 - January 12
. Responsible for developing press releases and media blast
. Social media focused management of marketing initiatives
. Sponsorship acquisition and retention of stakeholders
. Outlined details of corporate sponsored event focusing on project
budgeting and deadlines
. Acquisition of clients and vendors
. Development of active brand marketing
. Secured Donations for Fundraising Event
CW Williams Community Health Center January 12-
November 12
Executive Administrative Assistant (temp)
. CEO calendar Maintenance
. Record and scribed Executive Board Meeting Minutes
. Prepared monthly Board Reports
. Maintenance of executive office duties, filing, printing, purchase
orders
. Non-Profit Health fair event planning
. Secured CEO travel arrangements
Mecklenburg County Department of Social Services
Program Manager
November 06 - January 12
. Developed and outline strategies to improve Long Term Care Healthcare
program productivity
. Outlined program qualifications defining healthcare goals and outcomes
. Developed duty calendars with legal partners
. Effectively managed State Healthcare program deadlines
. Organized and assisted client fiscal reduction methods to
. Assist clients in understanding of pharmaceutical healthcare coverage
benefits
Mecklenburg County Department of Social Services
Intake Specialist II
November 05- November 06
. Responsible for the education and training of new hires on State
Software systems
. Managed effective North Carolina fiscal procedures with a revolving
cliental base of
1800 clients
. Strategic timeline goal oriented and deadline planning
Mecklenburg County Department of Social Services
September 04- November 05
Case Manager I
. Conducted Background investigations
. Organized effective deadline management
. Completed customer referrals
. Educated customers on program guidelines
Education
Strayer University, Charlotte, NC
August 06- December 08
Masters in Public Administration
- Major Components; Managing Public and Non-Profit
Organizations, Leadership and Conflict
Resolution, Constitutional and Administrative
Law, Public Personnel Management, Public
Budgeting and Finance, Policy Analysis and
Program Evaluation
East Carolina University, Greenville, NC
August 98- May 03
B.A. in Communications w/ double concentration in Public Relations
and Journalism
Professional Papers:
. Direct Research Project on " Efforts to Fix the Minority Achievement Gap
in Urban Schools"- December 2008
- Conducted a research studies on the quality of teachers, lack of
funding, emotional factors and environmental factors in Urban
Schools
- Completed case studies on the effectiveness of minority
achievement programs in urban schools
- Summarized minority achievement in urban schools importance to
public policy
- Evaluated the financial burden of poor minority achievement and
its adverse effects on the community