Administrative Assistant Manager

SUSAN C. CWIOK

**** ***** *****, ************, ******* 46375-1063

Telephone: (Cell) 219-***-****; (Home) 219-***-****

E-Mail: abq2ze@r.postjobfree.com

EMPLOYMENT OBJECTIVE:

Seeking an opportunity to utilize my skills in a challenging

administrative environment with opportunities for advancement.

EMPLOYMENT BACKGROUND:

11/11 to Present BALLARD NURSING CENTER, INC. a part of PRESENCE

HEALTH

Des Plaines, Illinois

7/11 to 11/11 RESURRECTION HEALTH CARE, BALLARD NURSING CENTER, INC.

Des Plaines, Illinois

3/99 to 7/11 BALLARD NURSING CENTER, INC. Des Plaines, Illinois

3/01 to Present Executive Administrative Assistant - Executive Assistant

to the President, Executive Director, V.P. of Medical Affairs,

Administrator, & Assistant Administrator. Maintained all of the

following: Medical Staff Privileges (Licensure & Insurance),

Vendor Contracts (Licensure & Insurance), Staff/Patient Incident

Reports, Patient contracts, and Joint Commission/Public Health

forms. Scheduled, attended and maintained minutes of all

Medical Advisory, Quality Council, Ethics, Infection Control,

Managers, Directors, Resident Council & Safety Committee

Meetings. Co-Chaired the Safety Committee and coordinated

monthly safety rounds and staff inservicing. Implemented and

coordinated the Patient Dental, Eye Doctor and Audiology

Services for the patients. Negotiated and maintained all

HMO/PPO and facility contracts. Functioned as Human Resource

Director duties included processing and maintaining employee

files. HIPAA Resource Person: Implemented the Health

Information Privacy Policy & Procedures throughout the facility.

Continue to be Liaison to the Admissions Department.

4/03 to 10/03 Director of Registration - Supervised two employees in

the registration department. Made sure that all functions of

this department ran smoothly.

3/99 to 3/01 Admissions Director - Duties included giving tours of the

facility, taking referrals and coordinating all admissions

(check payer sources, negotiate rates with insurance companies,

assign physicians and beds, obtain nursing evaluations and

maintain the bed board/census) Kept the facility's patient

computer data base system current. Designed and implemented all

admission forms. Maintained all admission logs. Dispatched

Clinical Liaisons to hospitals for nursing evaluations. Set-up

communications with all departments through the facility's e-

mail system, to ensure a speedy and thorough admission.

8/89 to 3/99 HOLY CROSS HOSPITAL Chicago, Illinois.

12/95 to 3/99 Rehab Executive Administrative Assistant - Duties included

recording and typing Team Conferences and Staffing

Meetings and filing them in the patient's charts. Doing graphs,

spread sheets, and creating Power Point presentations for the

Rehab Nurse Manager. Processed payroll on the computer for the

Rehab and Extended Care Facility. Was the Team Leader for the

Patient Satisfaction Commando Team. (Experience with Microsoft

Word, Excel, Access, Power Point, PrintMaster Gold Publishing

Suite)

8/89 - 12/95 Staffing Coordinator/Assistant Administrative Secretary -

Responsible for additional staffing and scheduling needs

of the Nursing Units, also functioning as the focal communication and

resource person for the Directors of Nursing, Supervisors, and

the Vice President of Nursing. Kept records up to date,

processed Agency Billing, and Employee Payroll. (Word Perfect)

11/78 - 6/89 CBA, INC. Chicago, Illinois.

1/88 - 6/89 Computer Operator/Manager - Duties included processing

work keyed by the Data Entry Department and processed the

reports. Manager duties included scheduling employees, making sure

computer room activities were running smoothly. Scheduled

preventative maintenance to ensure down time to a

minimum. Planned bi-weekly staff meetings to keep employees up

to date with changes. (Computer

Equipment: Burroughs 3900, Burroughs 9246-20 Printer)

1/86 - 1/88 Keypunch Supervisor - Duties included scheduling

employees, logging in work, and distributing it accordingly.

(Keypunch Equipment: Univac 1900 & 1610)

11/78 - 1/88 Keypunch Operator - Duties included keying and verifying

work and writing it to tape. (Keypunch Equipment: Univac

1900 & 1610)

7/88 - 12/88 MASTERPIECE STUDIOS (Part Time) Chicago, Illinois. Data

Entry Operator duties included processing orders for

Christmas cards and wedding invitations.

9/85 - 7/87 MIDWAY AIRLINES (Part Time) Chicago, Illinois. Data

Entry Operator duties included processing airline tickets.

PERSONAL & PROFESSIONAL DEVELOPMENT:

Participation in all Personal Computer Classes which include

Microsoft Word, Excel, Access, Power Point, and PrintMaster Gold

Publishing Suite. Beginners and Advanced Classes.

EDUCATION:

Maria High School: Secretarial and Data Processing

Daley College: Data Processing and Word Processing

skills.

REFERENCES PROVIDED UPON REQUEST

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