SUSAN C. CWIOK
**** ***** *****, ************, ******* 46375-1063
Telephone: (Cell) 219-***-****; (Home) 219-***-****
E-Mail: abq2ze@r.postjobfree.com
EMPLOYMENT OBJECTIVE:
Seeking an opportunity to utilize my skills in a challenging
administrative environment with opportunities for advancement.
EMPLOYMENT BACKGROUND:
11/11 to Present BALLARD NURSING CENTER, INC. a part of PRESENCE
HEALTH
Des Plaines, Illinois
7/11 to 11/11 RESURRECTION HEALTH CARE, BALLARD NURSING CENTER, INC.
Des Plaines, Illinois
3/99 to 7/11 BALLARD NURSING CENTER, INC. Des Plaines, Illinois
3/01 to Present Executive Administrative Assistant - Executive Assistant
to the President, Executive Director, V.P. of Medical Affairs,
Administrator, & Assistant Administrator. Maintained all of the
following: Medical Staff Privileges (Licensure & Insurance),
Vendor Contracts (Licensure & Insurance), Staff/Patient Incident
Reports, Patient contracts, and Joint Commission/Public Health
forms. Scheduled, attended and maintained minutes of all
Medical Advisory, Quality Council, Ethics, Infection Control,
Managers, Directors, Resident Council & Safety Committee
Meetings. Co-Chaired the Safety Committee and coordinated
monthly safety rounds and staff inservicing. Implemented and
coordinated the Patient Dental, Eye Doctor and Audiology
Services for the patients. Negotiated and maintained all
HMO/PPO and facility contracts. Functioned as Human Resource
Director duties included processing and maintaining employee
files. HIPAA Resource Person: Implemented the Health
Information Privacy Policy & Procedures throughout the facility.
Continue to be Liaison to the Admissions Department.
4/03 to 10/03 Director of Registration - Supervised two employees in
the registration department. Made sure that all functions of
this department ran smoothly.
3/99 to 3/01 Admissions Director - Duties included giving tours of the
facility, taking referrals and coordinating all admissions
(check payer sources, negotiate rates with insurance companies,
assign physicians and beds, obtain nursing evaluations and
maintain the bed board/census) Kept the facility's patient
computer data base system current. Designed and implemented all
admission forms. Maintained all admission logs. Dispatched
Clinical Liaisons to hospitals for nursing evaluations. Set-up
communications with all departments through the facility's e-
mail system, to ensure a speedy and thorough admission.
8/89 to 3/99 HOLY CROSS HOSPITAL Chicago, Illinois.
12/95 to 3/99 Rehab Executive Administrative Assistant - Duties included
recording and typing Team Conferences and Staffing
Meetings and filing them in the patient's charts. Doing graphs,
spread sheets, and creating Power Point presentations for the
Rehab Nurse Manager. Processed payroll on the computer for the
Rehab and Extended Care Facility. Was the Team Leader for the
Patient Satisfaction Commando Team. (Experience with Microsoft
Word, Excel, Access, Power Point, PrintMaster Gold Publishing
Suite)
8/89 - 12/95 Staffing Coordinator/Assistant Administrative Secretary -
Responsible for additional staffing and scheduling needs
of the Nursing Units, also functioning as the focal communication and
resource person for the Directors of Nursing, Supervisors, and
the Vice President of Nursing. Kept records up to date,
processed Agency Billing, and Employee Payroll. (Word Perfect)
11/78 - 6/89 CBA, INC. Chicago, Illinois.
1/88 - 6/89 Computer Operator/Manager - Duties included processing
work keyed by the Data Entry Department and processed the
reports. Manager duties included scheduling employees, making sure
computer room activities were running smoothly. Scheduled
preventative maintenance to ensure down time to a
minimum. Planned bi-weekly staff meetings to keep employees up
to date with changes. (Computer
Equipment: Burroughs 3900, Burroughs 9246-20 Printer)
1/86 - 1/88 Keypunch Supervisor - Duties included scheduling
employees, logging in work, and distributing it accordingly.
(Keypunch Equipment: Univac 1900 & 1610)
11/78 - 1/88 Keypunch Operator - Duties included keying and verifying
work and writing it to tape. (Keypunch Equipment: Univac
1900 & 1610)
7/88 - 12/88 MASTERPIECE STUDIOS (Part Time) Chicago, Illinois. Data
Entry Operator duties included processing orders for
Christmas cards and wedding invitations.
9/85 - 7/87 MIDWAY AIRLINES (Part Time) Chicago, Illinois. Data
Entry Operator duties included processing airline tickets.
PERSONAL & PROFESSIONAL DEVELOPMENT:
Participation in all Personal Computer Classes which include
Microsoft Word, Excel, Access, Power Point, and PrintMaster Gold
Publishing Suite. Beginners and Advanced Classes.
EDUCATION:
Maria High School: Secretarial and Data Processing
Daley College: Data Processing and Word Processing
skills.
REFERENCES PROVIDED UPON REQUEST