Customer Service Marketing
Resume:
RADIAH NU EZ
Denver, Colorado *****
*****@***.***
http://linkedin.com/in/radiahgivens-nunez
Skype: RadiahNunez
Objective
A position as a marketer, research assistant, social media marketer,
advertising, customer service, sales position with any corporation
organization, public/private.
Highlights of Qualifications
I am a graduate of New York University with a degree in Humanities and
Media Studies with 6 years experience in the internet space. I interned
with three internet multi-media companies, where I successfully increased
company internet activity and company followings. I conducted competitor
marketing research, and in-house social media marketing audits, and managed
on-line reputation with-in their interactive space. Social media research
and audits from their own networks, allowed me to find specific marketing
gaps, and recommend social media marketing campaigns that would increase
their on-line visibility. As a result, I was able to adjust their social
media strategies to meet overall marketing goals of each organization. I
have increased my skill level by independent study of promotional videos
and by participating with-in the interactive community space. I also have
an understanding of professional/organizational communication structures,
strong oral presentation skills, acute problem solving skills,
independent/collaborative communication competence, and perceptive
leadership potential.
May 2002-November 2008 David Barton Fitness Corp,
New York, NY
Fitness Training Professional
. Structured fitness strategy/ action planning
. Structured fitness corrective training
. Marketed, and sold personal training products, and services
to potential clients
June 2008-September 2008 VZones.com (Virtual Gaming),
New York, NY
Marketing Assistant (Intern)
. Liaison between potential partners & CEO
. Structured business proposals to gain new project bids
. Spearheaded new projects to increase customer memberships,
and structured new virtual gaming projects
September 2008-December 2008 TVGuide.com, New York, NY
Social Media Marketing (Intern)
. Rejuvenated on-line presence, and helped
maintain/strengthen community ties within social media
platforms
. Structured social media foundation (resulted in higher
organic search engine ranking for blog content), and
mentored individuals in reference to Social Media
. Successfully cleaned up a video archive backlog, and
organized/maximized the video archive for marketing
efficiency
. Liaison between television fan-sites and TVGuide. com
February 2009-May 2009 BET Interactive, New York, NY
Social Media Marketing (Intern)
. Successfully generated 14% jump in BET.com's following on Twitter,
16% on MySpace, 100% on Blackplanet, and 16% on Facebook
. Conducted industry specific market research on the latest trends in
social media
. Created and distributed media content for BET.com on their social
networks, and blogs
. Developed social media "Playbook" to fit brands long term and short
term goals
January 2013-Present SkyWest Airlines, Denver,
Co
Ramp Agent
. Plane Marshal
. Communications with Captain/ Crew
. Baggage handling
. Customer service
. Air craft servicing
November 2012-December 2012 Colorado Environmental Coalition,
Denver, Co
Social Media Marketing (Volunteer)
. Social media consultant
. On-line reputation management
Education
New York University, New York, NY
. B.A. Humanities/Media Studies, School of Continuing & Professional
Studies- May 2009
. Media studies is a discipline and field of study that deals with
the content, history and effects of various media; in particular,
the mass media'. Media studies may draw on traditions from both the
social sciences and the humanities, but mostly from its core
disciplines of mass communication, communication, communication
sciences, and communication studies. Researchers may also develop
and employ theories and methods from disciplines including cultural
studies, rhetoric, philosophy, literary theory, psychology,
political science, political economy, women's studies, economics,
sociology, anthropology, social theory, art history and criticism,
film theory, and information theory.
Social Media Specialist VAClassroom.com
. July 2011
. Social media strategy
. On-line reputation management
. Social media training
. Social media audits
. Market research
. Video content creation, editing, and distribution
. SEO
Skills
. Microsoft Word, Power Point, and Excel
. Sony movie studio platinum 9.0
. Adobe Reader 9
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