Amy Medina

**** ********* ***, ***

York, NY **032

Cell :347-***-****

abq2vr@r.postjobfree.com

Career Overview

Experienced in administration with a strong ability to manage multiple

projects simultaneously and foster a cohesive staff. With strong

verbal/oral communication skills I am exceptional in leading organizing and

executing. I'm productive and efficient when it comes to completing my

required work assignments on time or early. I hold high expectations, which

allows me to motivate myself and to do the best I can at any given task.

Skill Highlights

? Microsoft Office ? Problem resolution

? MS Outlook proficient ? Attention to detail

? MS Excel Spreadsheet ? Administrative operations

development

? Meeting Minutes ? Employee training and

development

? Bilingual (Spanish/English) ? Computer literate (Mac/PC)

? 45-50 WPM ? Great leadership assets

Professional Experience

Legal and Collections Specialist/Accounts Receivable

April 2012 to March 2013

OrthoPro Services - New York, NY

. Performed accounts receivable duties including invoicing, cash

application, researching charge backs, discrepancies, issuing credit

memos, reconciliations and responding to customer requests for

documentation.

. Verified payments done by insurance companies were accurate and

according to contract guidelines.

. Created databases and spreadsheets using Excel to improve inventory

management and reporting accuracy.

. Prepared and attached all required claims documentation including

referrals, treatment plans or other required correspondence to reduce

incidence of denials.

. Gained knowledge of workers compensation claims and guidelines.

. Verify patients were knowledgeable on how to use at home DME (Durable

Medical Equipment).

. Updated invoices on accounts receivable using medical record software

DSupply.

. Drafted letter templates including but not limited to request for

medical notes, letters of reconsiderations, appeals, and carrier

defaults.

Assistant Supervisor/Head Teller

July 2010 to January 2012

Bank of America - New York, NY

. Referred to clients daily on products and services that can benefit

their existing accounts.

. Performed quality and expedient transactions including but not limited

to withdrawals, payments, deposits, and foreign currency exchange.

. Accountable on a daily basis for my teller cash drawer up to $40,000.

. Managed banking center main cash vault, duties included but not

limited to ordering cash, balancing, and keeping logs of entries and

codes.

. Managed 3-4 tellers on a daily basis, assisting with problem

resolutions, knowledge of products and services, and communicating

effectively with clients.

. Trained new-hire tellers and ensure banking center employees were up

to date with training and compliance awareness.

. Established rapport with business and individual clients helping

create a relationship of trust and financial accountability.

Office Manager/Medical Biller

July 2009 to July 2011

Rosedale Medical Center - Rosedale, NY

. Managed 7-8 employees those included, administrative staff and nurse

assistants.

. Trained new employees on Emdeon medical billing software and Visionary

medical record software.

. Oversaw and reviewed the work of 7-8 employees, fixing any errors

before completing assignment.

. Successfully handled 50 to 70 electronic bill submissions per day.

. Managed incoming and outgoing calls for busy medical office on a phone

of 6 lines.

. Prepared and distributed Payroll for staff of 12 on a bi-weekly basis

using ADP Software.

Education

Monroe College 2009-2011 Bronx, NY Associates of Business

Administration

REFERENCES AVAILABLE UPON REQUEST

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