Customer Service High School
Resume:
Merry Pendleton
Benbrook, TX 76126
Phone: N/A
Cell: 817-***-****
E-Mail: **************@*****.***
Professional Background
Experienced Pharmacy Technician licensed with PTCB and TX Department of
Pharmacy with strong clinical and people skills. Detail-oriented, conscientious, Mature
and very organized, willing to work all hours and weekends. Strong typing skills. Over
11 years of pharmaceutical experience in retail and closed door pharmacies.
Skill Highlights
• Healthcare billing • Organizational skills
• Problem resolution • Client relations
• Medical terminology • Calendar management
• Phone communication • ICD 9 forms
• Prioritizing/managing deadlines • Customer service
.
PROFESSIONAL EXPERIENCE
McKesson Corporation
October 1, 2007 to February 8, 2013
Fort Worth, TX
Pharmacy Technician
Participated in unit based Quality Assurance Program. Documented patient
information obtained from interviews.Assessed patients and documented patient
histories. Authorized drug refills and provided detailed prescription information to
pharmacies.Multi-tasked general office duties such as answering multiple telephone
lines, completing insurance forms and mailing monthly invoice statements to
patients.Ensured HIPAA compliance. Maintained patient privacy and confidential
patient information. Typing of new prescriptions, communication with insurance
companies on Prior Authorizations.
Maintained patient privacy and confidential
patient information. Typing of new prescriptions, communication with insurance
companies on Prior Authorizations.
October 2000 to
May 2006
Wal-Mart Pharmacy
Graham, TX
Pharmacy Technician
Documented patient information obtained from interviews.Often commended for
maintaining the safety, respect and dignity of customers, Authorized drug refills and
provided detailed prescription information to pharmacies. Typed and inputted new
prescriptions, Followed infection control procedures. Multi-tasked general office duties
such as answering multiple telephone lines, completing insurance forms and mailing
monthly invoice statements to patients.Performed monthly inventory and maintained
office and medical supply counts. Ensured HIPAA compliance.
Eye Site Optometric
3809 Plaza Drive, Suite #103
Oceanside, CA
Owner-Dr. David Sherman
Title-Office Manager
1983-1989
Education and Training
1971
Beavercreek High School
Dayton, OH, USA
High School Diploma
High school diploma
1975
Sinclair Community College
Dayton, OH, USA
Business Management
Associate of Science
Certifications
PTCB Certification #210************, Valid until November 30, 2013
Texas State Board Of Pharmacy -registration #108277, valid until 07/31/2013
Professional References will be provided upon request
Contact this candidate