Customer Service Quality Control

Ron Ask

425-***-****

**********@*****.***

Objective

To obtain a responsible and challenging position with a progressive company where my work experience

will have valuable application and utilization of my opportunity for advancement.

R & R Hardwood 2/97 Present

Owner Contractor

Own and operate a hardwood flooring business. Install and refinish hardwood floors, finish carpenter,

billing, accounting, controlling and monitoring inventory, report, bidding jobs. Worked with chemicals and

prepped areas in custom homes. Maintained tools and supplies. Ordering supplies for jobs. Advertising

for clients and use a variety of sanders, buffers, and steel wool to smooth the floors, as well as brushes

and other implements to apply finish coats of varnish, polyurethane hazardous multi part chemical coating

materials, and wax. Tools used are orbital sander, edger sander, Hummel sander, flooring and air nailers,

miter and table saws, reciprocating saw, skill saw, drills, staple gun, router, level, chalk line, tape

measurer, visqueen, different types of finish chemicals, moisture meter, wood clamps, respirators and

jigsaw. Maintains frequent communication with the customer throughout the job. Coordinate estimates,

purchasing, space planning, budget control, and vendor contracts. Internet Explorer and Outlook.

Blueprints and assembly instructions. Ensure the swift resolution of unforeseen and anticipated problems.

Northwest Hardwood 6/96 2/97

Contractor

Install and refinish hardwood floors, finish carpenter. Worked with chemicals and prepped areas in custom

homes. Maintained tools and supplies. Ordering supplies for jobs. Use a variety of sanders, buffers, and

steel wool to smooth the floors, as well as brushes and other implements to apply finish coats of varnish,

polyurethane, or wax. Tools used are orbital sander, edger sander, Hummel sander, flooring and air

nailers, miter and table saws, reciprocating saw, skill saw, drills, staple gun, router, level, chalk line, tape

measurer, visqueen, different types of finish chemicals, moisture meter, wood clamps and jigsaw.

CE Osborn Construction

Assistant Manager 6/89 5/96

Property management, plumbing, electrical, framing, roofing, install sprinkler systems, painting, remodels,

finish work, customer service, landscaping, repairs, dry walling,

Management, attention to details, self started, observant, works as a team to ensure safe work

environment, great communication skills, negotiation ability, vast knowledge of tools and machinery i.e.

Sledgehammer, pick axe,pipe cutter and threader, soldering gun, rotor hammer, jack hammer, ability to

read and implement plans, blueprints and procedures, possess excellent communication skills, good

management and organizational skills, ability to ensure quality control, compliance and completion of

work on time, knowledge of preventive maintenance activities and ability to provide quality and custom

work

Education

Riverside Community College

Riverside, Ca.

Accounting 9/85 3/86

La Sierra High School

Riverside California 9/80 6/84

General Studies Diploma

References

Jim Goss Goss Floors 206-***-****

Christie Merritt Boeing 206-***-****

Nina Brotherton Retired 425-***-****

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