Project Manager Technical Support
Resume:
Warren C. Nash III
******.****@*****.***
SKILLS
Business Analysis, Requirements Gathering, Information Assurance, Project
Manager, Policy development and enforcement, Customer support, Risk
Mitigation Plans, Cisco Routers, Switches and PIX Firewall, Windows
7,Vista,XP,2000,2003,2008, Active Directory, SQL 2000. 2005, 2008,
Contingency Disaster Recovery Plans, VMWare Server and Workstation, PKI
TCP/IP, OSI model, Routing protocols, Encryption devices and software;
Communicates effectively with all levels of management; Dependable, Honest,
Flexible, and Team Oriented.
EXPERIENCE
CC Intelligent Solutions, Inc. April 2007 -
present
Deployment Manager
. Project: FusionNet. Primary duties include management of the Field
Support Engineers (FSE). Responsible for the day to day operations of
all FSE's in different geographical locations. Coordinated all
priorities, duties and travel for FSE's from CONUS to theater.
Provided feedback to management on any situation that affected CCIS or
its' customers. Assisted the Project Manager with all aspects
FusionNet including servers, personnel and end users associated.
. Coordinate and maintain the FusionNet server located in ISS HQ. Served
as a FSE when necessary and supported all aspects of their jobs
include training, server configuration, maintenance, customer support
and testing.
. Additionally, serve as the Project Manager for the 189th Project which
provides exercise support. Maintain the budget and hours and tracking
of personnel working on the project.
. Coordinate and maintain servers remotely for Oregon, Alaska, New
Mexico and Georgia Secretary of State Knowledge Base systems.
. Coordinate the installation and deployment of the cGov360 system and
mainted it.
. Lead analyst on cGov360 application deployments for the state of North
Dakota and the District of Columbia.
. Responsible for gathering, documenting and tracking system
requirements to ensure that the application functioned to clients
spefications.
. Acted as Subject Matter Expert for all requirements for the both
initiatives.
Apex Systems, Inc. Sep 2006 - April
2007
Implementation Engineer
. Contracted to Verizon in providing technical support on the United
States Postal Service network integration project.
. Worked with Verizon Business organizations, external service providers
and technical vendors to install and upgrades to existing equipment.
. Coordinated with manage service delivery teams to ensure the accurate
deployment of organizational Cisco router and switches.
. Provided technical leadership, mentoring and training to junior
project engineers.
. Utilized communications technologies with an emphasis on TCP/IP, IP
routing protocols (BGP/OSPF/EIGRP), Frame Relay, VPN/IPSec, DSL and
VSAT.
. Documented processes and develop procedures for new equipment
installations and upgrade existing equipment by ISO 9000 standards.
US Marine Corps 2003 - Sep 2006
IT Manager
. Provided network planning and technical support to over 30,000 users.
. Developed and conducted training on system integration, server
configurations, and network security.
. Developed, trained, and deployed network support teams to implement
and troubleshoot Marine Corps communications networks.
. Managed, maintained and updated Win NT domain for over 3000 users and
20 servers.
. Worked as technical expert for equipment & software purchases to
excess of $5 Million.
. Project Manager for the migration from garrison networks to Navy
Marine Corps Internet.
. Responsible for the annual networking budget of over $56 million.
. Created and maintained Internet Web sites.
. Evaluated Internet and Intranet security policies.
. Assisted in the PKI implementation of over 3000 users.
. Provided PKI Trusted Agent support for Common Access Card and Software
Certificates.
. Maintained Blackberry servers and clients.
US Marine Corps 2000-2003
IT Manager
. Project Manager for the Okinawa Wide Area Network.
. Developed Standard Operating Procedures for server maintenance,
restore procedures, email investigations, network monitoring and
network security policies.
. Coordinated the maintenance of the infrastructure for 300 network
infrastructure devices.
. Provided direct over site of all network security issues.
. Provide network planning and technical support for 300 network
infrastructure devices and over 3000 users.
. Provided direct supervision of over 80 network personnel.
. Managed, maintained and updated Win NT domain for over 3000 users and
30 servers.
. Conducted network inspections at 4 different sites to insure
compliance with policies.
. Evaluated Internet and Intranet security policies.
. Provided direct liaison with senior staff.
US Marine Corps 1995- 2000
IT Manager
. Managed, maintained and updated 2 Win NT domains for over 100 users
and 6 servers.
. Managed, maintained and updated 2 BANYAN Vines domains for over 100
users and 6 servers.
. Provided direct over site of all network security issues.
. Provided network planning and technical support to over 100 users.
. Developed Standard Operating Procedures for server maintenance,
restore procedures.
. Completed all aspects of network accreditation on two networks to
include Risk assessments and Risk analysis.
. Provided training on network policies and restore procedures.
. Managed, maintained and update 2 UNIX servers.
. Completed migration from Banyan Vines network to Windows NT 4.0.
. Created and maintained Internet Web sites.
US Marine Corps 1991 - 1995
Mainframe Operation Chief
. Managed Mainframe operations for Defense Finance and Accounting
Service.
. Provided training on Mainframe operating procedures.
. Developed and maintained Standard Operating Procedures for Mainframe
operations.
US Marine Corps 1986-1991
Team Leader
. Managed personnel
CERTIFICATIONS
MCP; Security +, Network +, MCTS SharePoint 2007, MCTS Windows SharePoint
Services 3.0, Windows 7 Configuration
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