Regional Manager

ROSHAN PANDEY

Flat No. **, Surya Prakash Apartment

Apposite Devashish School, Ramdev Nagar, Satellite, Ahmedabad -380015

Mobile: +91-851**-*****

Email: ***********@*****.***

Personal Details

Gender: Male Marital Status: Married

Language Proficiency: English, Hindi,Nepali

Carrier Objective

To pursue a challenging and an exciting career, where I can leverage my past experience and skills to grow along with the

Company while being resourceful, innovative and flexible.

Work Experience

Name of the company : Masti Health & Beauty P. Ltd. (O2 Spa)

Designation : Regional Manager - West Location: Ahmedabad, India

Duration : February 2009 to till December 2012

Job Description

• Reporting to the Managing Director of the Company.

• Responsible for Operation and Human Resources, including recruitment.

• Ensure Compliance of operation and HR regulation of the company.

• Implementation of SOPS and talk lines

• Introduce various offers and implementation of promotions and marketing activities.

• Responsible for Guest Servicing activities at all times to ensure guest satisfaction.

• Responsible for training and mentoring staff and maintaining overall Code-of-Conduct.

• Responsible for ensuring smooth operations of all centers, throughout India.

• Outlet visit for Audit

• Review and assist in preparation of Financials of the Company and profitability analysis.

• Dealing with suppliers, vendors for products purchase.

Name of the company : National Campus

Designation : Financial Manager Location: Lalitpur, Nepal

Duration : May 2005 to January 2009

Job Description

• Develop and implement the financial policies based on government and statutory requirements..

• Organize, control and evaluate the operation of account, audit and financial department.

• Co-ordinate with auditors for the preparation of financial statements, like, Profit and Loss, Balance

Sheet, Trial Balance, Cash Flow Statement, Depreciation schedule, etc.

• Do financial planning and budget process, and suggest improvements in estimations

• Evaluate financial reporting systems, accounting procedures and investment activities and update

on the changes by the government/industry practices and keep posted to the concerned accordingly.

• Make recommendations for changes to procedures, operating systems, budgets and other financial

control functions to senior managers and other department.

• Monthly review of the achievement vs. target and submit variance report with necessary

recommendation.

• Deal/correspond with financial institutions, especially with banks, for financial activities.

• Prepare reports to senior management concerning any trends that are critical to the organization's

financial performance.

Work Experience

Name of the company : Nepal Investment Bank

Designation : Head Card Centre Location: Durbarmarg, Kathmandu, Nepal

Duration : May 2003 to April 2005

Job Description

• Establishment of Card Centre for Visa Issuance and ATM Acquiring.

• Ensure smooth operation of systems.

• Correspondence with various vendors, Visa International, etc.

• Reporting to management of regular basis on the activities.

• Management of overall business of the Card Centre including human resources.

Name of the company : Nabil Bank Limited

Location : Kantipath, Kathmandu, Nepal

Duration : December 1991 to April 2003

Job Description : Customer Service (1991 to 1993) – Office Executive

• Providing information on various products and services of the Bank.

• Handling Customers’ queries.

• Processing and handling of Bank account statement and check books.

Card Services (1993 to 2002) – Incharge Card Marketing

• Marketing of various card products and services.

• MasterCard Card Issuance and establishment of merchant outlets.

• Correspondences with MasterCard International, Visa International, software vendors.

• Handling cardholder and merchant queries.

Education Qualification

Course Institute/College/School Major Subjects

School Leaving SLC Board Math, Science, Account

Certificate (SLC)

Intermediate in Science Tribhivan Multiple College Physics

Bachelor's Degree in Shanker Dev Campus Accountancy

Commerce

Master’s in Business Ace Institute of Management Finance and General

Administration (MBA) Management

Technical Skills

MS Office 2010, Basics of Computers, Internet Tools

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