Sap Sales

SUMMARY:

. ** years of SAP experience in the areas of Implementation(3

Implementations),Upgrade (1 upgrade ) and Production support (5 support

projects) - CRM, ABAP/4, HR ABAP, ALE, and IDOCS,BSP's,ABAP-Webdynpro, LSMW, Java and Adobe flex.

. 5 yrs of SAP CRM ABAP Experience in Middleware, CRM-ABAP and WEB UI.

. Strong Knowledge on SAP BW 3.5, BI7 and APO. Strong functional experience

in logistic modules. Highly experienced in consulting and customer

centric attitude.

. Worked as SAP CRM Technical Team Lead at HCL, Technologies Ltd. Worked as

SAP Lead consultant for Synopsys Inc.

. successfully handled and resolved enterprise development & production

systems tickets with level 2 and above severity.

. Experience in code review process, unit Testing and Quality

(Functionality) & Regression testing of Business applications.

. Extensively worked on CRM, SD, MM, FI, PP modules in Banking,Shipping,

FMCG, Manufacturing and Pharmac.

. Handled number of projects in both Team and Individual environments

with excellent presentation and interpersonal skills. Excellent Offshore

and onsite experience.

TECHNICAL SKILLS

ERP Systems : SAP R/3 - ECC 6.0,5.0/4.7/4.6C/4.6B

SAP CRM - 2007, 7.0

Programming languages : ABAP/4, Java, SQL, PL/SQL, HTML.

RDBMS : Oracle 9i/8i/7.3, Sql Server 2000, MS Access,

Operating System : Windows NT/2000/XP

SAP CRM: Experience

. Error Message Handling in WEB UI

. CRM Web UI enhancements using Component workbench, UI configuration

tool, Enhancement sets, Generic Interaction Layer (GENIL) / Business

Object Layer (BOL) development and extensions, Navigation bar profile

customizing, Dynamic navigation customizing, Business Role customizing,

Runtime repository enhancement, Editable Overview pages migration (eOVP)

and expertise in new BSP tag library

. Created Custom view, Custom model and Custom fields in Web UI

. Created Custom components and Search Criteria.

. Experience in Business Transactions, Activity Management, Lead Management

and opportunity Management, Account and Contact Management.

. Worked on BOL programming.

. Navigation bar profile & Business role key.

. Expertise in EEWB (Easy Enhancement Work Bench),AET(Application

Enhancement tool) and Implement custom BSP UI components AET

Configuration tool.

. IPC (Internet Pricing and Configurator) .

. Transaction Launcher to integrate GUI transactions, ECC reports and

URLs from CRM as required.

SAP CRM Middleware:

. Complete Middleware configuration between ECC AND CRM

. Sap CRM Middleware extension

. Bdoc Monitoring

. Data Loads ( Initial and delta Loads )

. Experienced with Sites, Publications Subscriptions, BDoc modeler and

middleware related BADIs for custom requirements. Very good at

middleware monitoring and processing.

ABAP SKILL SET

. Experience in creating and maintaining Data dictionary objects,

Classical and Interactive Report writing, ABAP List Viewer (ALV- Grid,

classes and Functions) reporting.

. Experience in Dialog Programming by using Screen Painter and Menu

Painter

. Experience in developing data transfer programs using both Data

Transfer Workbench (DXWB - BI session method, call transaction method)

and Legacy System Migration Workbench (LSMW tool) for uploading data to

SAP system.

. Expert in Enhancement of standard SAP functionality using User Exits

& BADIs

. modified layout sets using SAP Scripts and associated driver programs

. Configured ALE/EDI, IDoc, RFC interface to support distributed

processing in Outbound and Inbound Systems

. Experience in IDoc Monitoring, IDoc Extension and IDoc Programming

. Experience in developing BAPI interfaces and using standard BAPIs and

Smart forms

. Expertise in Performance analysis, Trouble shooting and tuning using

various tools like Run time analysis, SQL Trace and Debugging.

. Experience in Web applications using BSP's with MVC architecture and Web

Dynpro

. Strong knowledge in BW/BI 7 in areas data Extraction, Repoting and

Modeling.

. Very good Knowledge in sap Workflow, Java-Web Dynpro, Enterprise Portal

and SharePoint.

. Very good knowledge in sap Workflow.

. SAP-Java connection using SAP JCO.

. Experience in HR ABAP.

. Worked on web services, HTTP services and xml.

. Experience in java and advanced java & Adobe Flex.

Client: Wolters Kluwer, St. Cloud, MN

Role: Technical team Lead

March 2012 to 20 Feb 2013

Environment: SAP Upgrade: CRM 5.0 to 7.0

Contribution:

. Worked on project plan preparation with Management.

. Leading the team of 5 people.

. Prepared Technical specifications.

. Code Review

. Worked on SPDD and SPAU.

. Navigation and View configurations.

. Implement the badi's CRM_ORDER_AUTH_CHECK to restrict the user not to

edit the Opportunities.

. Writing user documentation and training material

. Setup of Navigation bar Profiles, Custom Work Centers.

. Used AET Configuration tool to add custom fields.

. Worked On Transaction Launcher for bringing the ECC and CRM reports.

. Added Custom field in standard Search CIC.

. Added Custom fields in standard Account Identification Search and

result.

. Added Search help to several custom fields.

. Regeneration of Middleware settings after Upgrade.

. Bdoc Monitoring using Tcodes SMQ1, SMQ2 and SMW01.

. Implemented Egon Functionality in BP for duplicate check.

. Added New assignment block for Marketing attributes on account

overview page.

Client: Standard Bank, Johannesburg,

Role: Sr SAP CRM ABAP Consultant

May 2011 to Feb 2012

Environment: SAP ECC 6.0, CRM 7.0

Contribution:

. Responsible for Web UI development, Middleware and enhancements.

. Configured new business roles and assigned them to the users. Created

dropdown list boxes and value helps for various custom fields.

. Created new Direct Links for launching ECC transactions in GUI for

windows using Transaction Launcher and creating custom BSP

application and configured the same in Navigation Bar Profile.

. Customized search criteria assigned search criteria to marketing plan,

campaign and created search query for the marketing.

. Worked on BADI BADI_CRM_BUPA_IL_SEARCH_EXT to search BP's based on

custom field Industry code.

. Implemented Custom Number Range on Campaign and Campaign Elements

using the BADI CRM_MKTPL.

. Enhanced the component CRMCMP_GS_WC to get "My appointments this

week" instead of "My appointments today" and show the weeks

appointments.

. Enhanced the Product Search screen (PRD01QR) in order to add some z

fields.

. Replicating Business object from R/3 OLTP TO CRM and monitoring.

. Writing user documentation and training material

Client: Synopsys Inc

Role: SAP Technical Lead Consultant

April'09 to May 2011

Environment: SAP ECC 6.0 & CRM 7.0.

Contribution:

CRM UI:

. Used AET Configuration tool -ad customer fields+ transfer to r/3.

. Handled custom error messages in Web UI.

. Added F4 (search help).

. Custom View created and added to standard component.

. Calling Custom Component as Popup from a Standard component 7.0.

. Configured Navigation bar as per the requirement.

. Modified BSP Pages as per the Client requirement.

. Extensively used web services for web applications.

. Enhanced Components like, ICCMP_BP_DETAIL, created new views, and

provided search help (F4) functionality for required fields in Service

Request (SR) related views.

. WORKED ON BADI BADI_CRM_BUPA_IL_SEARCH_EXT TO SEARCH BP'S BASED ON

CUSTOM FIELD TAX NUMBER.

. Hands on experience with Framework Enhancements, Model Browser and BOL

Browser.

. Closed opportunities are automatically only visible in "Interaction

History" assignment block of an Account.

. Experience in creating BSP UI components consisting of View/View

set/Overview Page, Runtime repository changes like Component Usage,

Component Interfaces, and Navigation links

. Experience in Maintaining the Navigation bar profiles for the new

components, Business role customizing.

. Involved in webdynpro development. Developed views, Controller, import

the model from back end sap R/3(HR Module), Data Mappings, view

validations.

CRM MIDDLEWARE:

. Created CRM & ECC sites.

. Created subscriptions for all the required business objects (Partners,

Customers, Business Transactions..etc)

. Performed initial loads for all the customization & master data.

. Setup the filters in the Adapter Objects for initial loads.

. Trouble shoot the BDOC errors with BDOC Monitoring and

. QUEUE monitoring (SMQ1, SMQ2) tools

ABAP GENERAL:

. Worked on ePAN (Electronic personal action Notification) using BSP's

for SAP HR Module.

. Experience in web applications using ABAP-Web Dynpro and BSP's in SAP

HR Module for ESS/MSS activities.

Client: Novartis/SANDOZ, Munich, Germany.

Role: Sr SAP Technical Consultant

Feb'08 - Jan'09

Environment: SAP CRM 6.0, ECC 5.0

Contribution:

. Prepared technical specifications from the functional specifications

and responsible for high quality deliverables.

. Enhanced the search screen for quotations (BT115QS_SLSQ).

. Added a new field to the Service order header screen (BT115H_SRVO).

. Copied & modified several Views and its controllers of standard to

accommodate bespoke requirements and to remove unnecessary fields.

. Created a new search and result screen to fetch and display data from

a z table

. Added drop downs to the custom fields in some standard search screens.

. Worked on EEWB enhancements to create custom fields on Opportunities,

Quotes, Account Plans, Activities, etc.

. Involved in code review and prepared code review documents.

. Added Central Block Reason field In account search and result

. Confirm Button Navigation to Account Overview page.

. Modified the customer Interaction search by custom filed.

. Created new views/view sets,replacing views in the view set, adding

fields and buttons to views. Added row level button to custon view.

ABAP GENARAL:

. Enhanced the Sales Order creation by displaying a customer text while

creating the Sales Order, where the person who created the order will

behave according the customer text, and used the user-exit

USEREXIT_MOVE_FIELD_TO_VBAK and the program is SAPMV45A

. Enhanced the Sales Order creating process wherein provided the option

to the user to apply freight based on net value of the order, and used

the user-exit USEREXIT_SAVE_DOCUMENT_PREPARE and the program is

SAPMV45A

. Enhanced core SAP functionality using user exits to meet AFS

customer's requirements

. Created inbound IDoc to store customer purchase order data in

transactional tables to compare the PO data and SO data while creating

the Sales Order

Client: AP Moller, Denmark

Role: ABAP Lead Consultant.

Dec '06 - Nov '07

Environment: SAP R/3 5.0, MM, SD, FI.

Contribution:

. Worked as a team lead responsible for quality deliverables and

offshore coordination.

. Review the Change Requests (CRs) rose by the business and provide the

estimation of effort required implementing changes, fully understanding

the business requirement and activities to fulfill those requirements.

. Corresponding with the business for understanding the business process

and analyzing the impact and checking the feasibility.

. Troubleshooting any problems arising in the business process.

. Communicate with client in building further understanding of the

underlying cause for a business process.

Developing technical specifications for development efforts

conforming to SDLC standards as well as develop and document guidelines

for estimating ABAP development effort.

. worked on ALE/IDOC interfaces for various systems to facilitate data

transfer.

. Maintain, support and provide enhancements for the existing ABAP code

using user-exits, customer-exits.

. Experience in developing Data Transfer programs using both Data

Transfer Workbench (DXWB - BI session method, Call transaction method)

for uploading data into SAP system.

. Analyzed performance of programs, screens and Function Modules using

Runtime Analysis, debugging and dump analysis.

. Experience in web application using BSP's in building MM

applications.

Client : Hindustan Lever Limited, India

Role: SAP ABAP Consultant

Feb'05 - Oct'06

Environment: SAP ECC 5.0, SD, MM, FI.

Contribution:

. Benchmarks and achieving 100% efficiency with customer satisfaction

as top priority.

. Prepared technical specifications from the functional specifications

and responsible for high quality deliverables.

. Communicate with client in building further understanding of the

underlying cause for a business process.

. Identify key business process requirements and correct test paths.

. Experience in maintaining data dictionary objects, Classical and

interactive report writing and ABAP list viewer (ALV) reporting

. Experience in Dialog programming by using Screen painter and Menu

painter.

. Experience in developing Data Transfer programs using both Data

Transfer Workbench (DXWB - BI session method, Call transaction method)

and Legacy System Migration Workbench (LSMW tool) for uploading data into

SAP system.

. Expert in Enhancement of Standard SAP functionality using user Exits,

customer Exits.

. Involved in code review and prepared code review documents.

Client: Novellus Systems Inc, USA

Role: Technical Lead

Jun'04 - Feb'05

Environment: SAP ECC 4.7, SD, MM, FI / CO

Contribution:

. Establish client relationship, understand their pain points,

challenges, and goals

. Participate in team selection for functional and technical roles

. Experience in ALE Configuration, IDocs (Change Pointers, ALE Auditing,

IDoc Filtering, Segment Filtering, IDoc Reduction, IDoc Monitoring &

Message Control)

. Create detailed project plans for knowledge transfer, and development

projects

. proactively identify challenges, issues, and risks in project

delivery and develop a mitigation plan working closely with the client

team

. Mentor team members and conduct training programs

. create a Knowledge Management framework for the respective domain and

capture best practices from projects in execution

. Ultimately responsible for project QA, client satisfaction, and

project team performance

. Update High Level Migration Project Schedule

. To analyze the in-scope applications and document the application

knowledge.

. providing test inputs for the developments and enhancements in

ABAP/4.

. Provide support to the developments.

Client: GTECH Corporation.

Role: SAP Technical Consultant.

March'03 - April'04

Environment: SAP R/3 4.7 SD, MM, FI.

Responsibilities:

. Debugging program errors and modifying production systems to support

findings as well as providing customer support for business logic and

workflow as it relates to applicable systems.

. Involved in Production Support Team (Tier1) resolving priority issues

and Development Team (Tier2) for custom developments.

. Handled incidents with various priorities and ensured timeliness in

its resolution as a part of daily synchronization and monitoring

activities.

. Created Technical specifications based on the functional

specifications

. Interacted with client and functional consultant to validate

functional & technical specifications documents

. Involved in Unit testing, positive, negative testing, Debugging,

Trouble shooting and Performance analysis

. developing test plans, test scenarios for unit testing and

participated in all aspects of System Development Life Cycle.

Client: John Deere & Co., IL.

Role: SAP ABAP Consultant.

April'02 - Feb '03

Environment: SAP R/3 4.6 B, SD, MM, FI.

Contribution:

. Worked in a team of 12 members technically achieving 100% end-user

satisfactions.

. Communicate with client in building further understanding of the

underlying cause for a business process.

. Understanding complete business requirement and preparing technical

specification.

. Recommend improvements and design new requirements for the business

processes and operational procedures.

. Estimated several Demand object's, Technical Development time

. Created Technical Specifications individually based on the functional

Specifications

. Created many Classical, Interactive Reports.

. Modified & Enhanced SAP standard applications using Screen Exit, User

Exits

. worked on many User Exits in both SD and MM modules.

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