Yesenia Orenday
*** *. ****** *** *****, CA *****
Home 951-***-****
*********@****.***
OBJECTIVE
Spanish, Bilingual, (read, write, and speak). To obtain a responsible position in a company that will allow me to utilize my
experience, skills, knowledge, and proficiency and where my contributions will allow me the opportunity for
advancement. Self-motivated, a team player, and possess good judgment. I have fifteen years of experience as Office
Assistant/Receptionist. I am seeking a career in your company.
WORK EXPERIENCE
Bilingual Clerk/Receptionist
Perris Union High School District Perris, CA June 2010 to May 2011
Perris Union High School District Perris, CA Oct. 1998 to June 2005
Created letters, purchase orders, memos, contracts, time cards, attendance sheets, reports and other required documents
and using cutters, folders, collators other required documents. Organized and maintained storage organize and stock.
Operated a twelve-line switchboard phone system, relayed messages and transferred calls to appropriate departments.
Scheduled appointments and provided relevant information to faculty or parents and direct them to the appropriate
department or staff. Input information into a database and created various spreadsheet reports as needed or required.
Assisted school nurse with minor health situations and performed routine clinical procedures. Evaluated possible assistant
eligibility and referred clients to Medi-Cal and IEHP as appropriate. Completed patient medical information or share cost
for IEHP. Trained new employees for different positions.
Office Assistant I
Riverside County DPSS Lake Elsinore, CA December 2009 to June 2010
Performed a wide variety of office support services, translate for Spanish clients, typed, filed, sorted, and processed
materials. Maintained case records, processed records, composed and edited reports and correspondence, conducted pre-
screening and other interviews with applicants and clients using standardized forms to obtain personal, family, and
financial data required to determine eligibility for one or more public social service aids. Sorted mail according to
department, examined outgoing mail for appearance and sealed envelopes by hand or machine. Made sure the mail was
getting stamped with appropriate postage. Folded letters, and insert in envelopes. Distributed and collected mail. Weighed
mail to determine that postage is correct. Greeted the public, answered phones, provided factual information, and entered
data from source documents into computer using the program C-IV. Scheduled appointments for recertification and
reviewed clients’ personal information to evaluate their eligibility.
Receptionist
Ackerstone Pavers Corona, CA. Dec. 2006 to March 2007
Provided the first line of communication for customers and contractors seeking paving material. Prepared invoices and
sales receipts for sales associates and customers using Peachtree program. Provided translation of documents for various
Spanish speaking customers. Prepared correspondence for all managers and supervisors as needed. Shipped and delivered
material samples as needed or requested by customers. Folded letters or circulars and insert in envelopes. Distributed and
collected mail. Weighed mail to determine that postage is correct.
1
Caregiver
In Home Supportive Services (D.P.S.S.) Moreno Valley, CA Sept. 1998 to Dec. 2006
Part-time evenings and weekends
Assisted elderly patient with daily medical needs, home management, and groomed client. Provided housekeeping,
prepared daily meals, and assisted with errands. Responsible for the transport of patient to and from doctors
appointments.
Health Services Assistant
Riverside County T.A.P. Hemet, CA June 2002 to Feb. 2003
Screened participants and assess eligibility requirements for the WIC program. Provided information regarding health
services, policies, and procedures to applicants, patients, and the general public. Offered education of health programs
developed for a targeted population. Performed routing clerical tasks such as typing, filing, answering calls and
maintaining inventory on supply needs. Promoted and encouraged the development of good health habits and
preventative care by facilitating health education workshops for clientele.
EDUCATION
Westech College Moreno Valley, CA
Computerized Office Administration, Health Insurance Claims Examiner,
& Medical Billing and Coding
Riverside Community College Moreno Valley, CA
Human Services
Early Childhood Development
Mt. San Jacinto College Menifee, CA
General Education
Southwestern College San Diego, CA
Administration of Criminal Justice
CERTIFICATIONS
CPR Certification April 2011
Typing Certificate (46 wpm) August 2012
TRAININGS
Certified Application Assistant for Healthy Families and Medi-cal for Children and Pregnant Women,
36 Hours of Citizens Academy, N-95 Particulate Respirator #695, Alpha ProTech Inc.,
and Make Yours A Fresh Start Family