Manager Customer Service

Ava Dianne Phillips

**** ******** ****** ****, **** Worth, Texas 76120

Phone: 817-***-****

Objective

Diligently seeking employment with a progressive organization for a

management or design position which would utilize my education and

experience to enhance a company's growth and profit.

Qualifications

*Property Management

*Marketing & Leasing

*Financial Analysis

*Budgets/Expense Control/ Variance Reporting

*Rehab and Construction

*Training /Motivational Skills/People Skills

* Customer Service

* Computer Skills

* AMSI/ E-site/ Tutorial One-Site

* Floral Design/Interior Design

Work History

American U-Stor

2/2013 to Present

4413 E. Loop 820 N.

North Richland Hills, Texas 76180

Supervisor: Freddy Sellers 817-***-****

Position : Asst. Manager

Duties: Management of 859 unit facility. Leasing, Collections, Oversee

Staff

Parc Place Retirement Community 1/2012 to

1/2013

1301 Airport Fwy.

Bedford, Texas 76021

Supervisor; Nancy Barber 817-***-****

Position: Resident Services Director

Duties:

Supervised Maintenance Dept., Prepared all work-orders, Make-Readies,

Resident Relations, Daily Leasing Reports,Move-In Coordinator preparing

all Welcome packets, Lease preparations with Resident Handbooks, Move-In

Orientations with New Residents, In House Phone set ups, Lifeline Program

setups, Renewal Leases, 30-60-90 day Reports( Excel Program) Bonus Reports,

Maintained Invoice backup paper work, Maintained Inventory for all

remotes, keys and door wands, Maintained in replacement log for all

replacement item such as carpet, vinyl, appliances ect. Maintained log for

resident insurance and movers insurance and vendors.

Wells Asset Management

4/2011 to10/2011

14881 Quorum Drive

Dallas, Texas 75254

Supervisor: Kenneth Raley 214-***-****

College Park Apartments

202 College Park Apartment

Weatherford, Texas 76086

Position: Property Manager

Duities:

All operations of property

AMSI E-site

Laid off due to property loss.

Sam's Club, Idaho Falls, Id. 83404

09/2007 to 10/2010

Supervisor: Christina Humphreys or Murray 208-***-****

Position: Member Services

Duties:

Membership Sales, Customer Service & Demo Presentations

Gift Basket & Interior Design

06/2004 to 09/2006

Granbury, Texas

Owner: Ava Dianne Phillips

Duties Store front for Gourmet Gift Baskets and Interior Decorating

Services

Frontline Property Management Company 05/1999 to

05/2004

6839 C Green Oaks Blvd. Ft. Worth, Texas 76116

Position: Regional Property Manager

Duties:

Responsible for all operations of the Property Management Division

75 Residential Homes-4 Apartment Communities-4 Shopping Centers-1701 Unit

Mini-Storage-4 Residential Four-Plex

Communications & Correspondence with each Owner & Investor.

Marketing & Advertising

Financial Statements

Supervised all On-Site Managers and Maintenance Staff

Approved all Invoices/Contracts/Payroll

Due Diligence Walks on Potential Investment Properties

Budgets/ Monthly Variance reports

Do-Rite & Company

04/1990 to 04/1998

901 Greg Street, Azle, Texas 76202

Owner: Dianne Phillips

Duties: Specialized in Apartment Rehabs.

Murray Management (Out of Business)

02/1981 to 12/1989

5520 LBJ Fwy

Dallas, Texas 75240

Supervisor: Tony Pusateri

Position: Regional Property Manager

Duties:

Responsible for 2800 Units / 11 Apartment Communities / Managed Regional

Office.

Lincoln Property Company

10/1973 to 12/1981

5789 Caruth Haven

Dallas, Texas

Supervisor: Brad Williams

Duties

On-Site Manager 250 Unit Apartments (2.5 yrs)

On-Site Manager 188 Unit Apartments (2 yrs)

Asst. Manager 250 Unit Apartment (1 yr.)

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