Customer Service Sales

*** ******* ***** ***#****, ARLINGTON TX, *****

PHONE:817-***-**** EMAIL:******.*******@*****.***

KELSEY DONALD

OBJECTIVE

Seeking a position with your company which will require me to utilize my skills, abilities, and experience in the customer service field to ensure the company’s continued success.

SKILLS/ TRAINING

Typing/Keyboarding

MS Office Suite (Word, Excel, Power Point)

Self-Motivator

Excellent Communication/Listening Skills

Conflict Resolution

Dependable/Reliable

WORK OF EXPERIENCE

June, 2012 - Present ACADEMY SPORTS AND OUTDOORS Ft. Worth, TX

Customer Service/Footwear Sales Associate

Assisted customers in helping them select the best shoe that compliments their look and fulfills their needs, whether it is for work, running, training, or the casual appearance. Handled each customer in a patient, professional, and courteous manner. Used telephone and transfer systems to perform excellent customer service when our store could meet the specific needs at that matter in time. Consistently built customer satisfaction and loyalty by being professional, positive, and courteous to those needing assistance. Built great professional relationships with my co-workers to ensure that the department was ran smoothly. This was a fast pace work environment that required me to be on my toes at all times in helping ensure good quality customer service.