Quality Assurance Sales

Jonathan Rock JR

**** ******** ***. ******, ** **606

T: 419-***-**** E: **********@*****.***

Objective Seeking a position in technical support to utilize my years

of experience troubleshooting and repairing computers as

both a job and hobby

Summary Diverse experience in computer diagnosis and

troubleshooting. A reliable team player who excels at solo

work. Excellent customer relations skills and not easily

frustrated. Out of the box problem solver with the ability

to adapt quickly to new situations. I am the person

everyone calls when anything malfunctions from computers to

cars.

Experience EMT-Dispatcher, Promedica

Toledo, OH - 2008-2011

Transport and patient care were my initial duties until

transferring to dispatch. As a dispatcher my

responsibilities included coordinating, dispatching and

tracking both air and ground vehicles, emergency and non

emergency call intake, quality assurance, and database

maintenance

EMT, Lifestar

Toledo, OH - 2004-2008

Working on the ambulance i was responsible for patient care

and transport, 911 emergency call response, keeping the rig

and station in order, daily inventory of all supplies,

Sales/Technician, Computer Discount

Sylvania, OH - 2001-2003

As a computer technician i built and repaired new and used

systems, installed and repaired home and business networks,

over the phone tech support and built custom cases. I also

did inventory, sales and payment processing when not doing

tech work

Education Owens Community College

2011-2012

Pursuing degree in biomedical technology as a part time

student

Clay High School

1996-1999

Electronic technologies vocational training

References Available upon request.

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