Customer Service Manager

Frehiwot Agro

**** ******** ****** ***.***

Glen Burnie MD 21060

( C ) 443-***-****

*******@*******.***

Summery of Qualifications

1. Experience as a manager and customer service repersentative

2. Four years of language instructor and Cross-Culture Specialist

3. Twelve years of teaching experience

Work History

1. Sales person, Fire & Ice 10/2012-present

2. Manager, Iggy Apparel, Baltimore MD 5/2005-10/2012

- Responsible for all operations of retail store

- Regularly met or exceeded high volume sales targets

- Assisted customers with questions and merchandies selection

- Monitored supplies and inventory and re-ordered as appropriate

- Market and promote business in community

3.Language Instructor and Cross-Culture Specialist USAid, Peace Corps, British

International, Different Embassies in Ethiopia 9/1997-6/2002

- Teach the host country language to different International employees

- Prepared lesson plans and lesson, teaching the language and on cultural asspectes

- Organized Cultural events and activities for students and volunteers

4. Teacher International Greek Community School, in Ethiopia 9/1989-6/2002

- Teach language, history, and social studies in middle school

- Set up consulting sessions, consuling students

- Organized daily cultural events, and school trips

- Participated in sport activities for school and the community

- Supervised students during and out of class activities

Education and Training

-Bachelor Degree in Education from Addis Ababa University, Ethiopia

-Diploma Early Childhood Education, Stratford Career Institute, Saint Albans, VT

-Diploma Hotel Restaurant Management, Stratford Career Institute, Saint Albans,

VT

Special Skills

-Excellent personality, very friendly warm prson, excellent sale person, very

energetic, hard

worker.

1. Mr. Vinson Stringer 202-***-****

2. Mr. Mike Longan 410-***-****

3. Dr. Epraim Kebede 703-***-****

Contact this candidate