Customer Service Manager
Resume:
Maria Ramos
Los Angeles, CA 90022
Telephone: 323-***-****
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I have over 20 years experience in customer service and office related
work.
I enjoy working with the public. I believe to be an asset to any company
that would explore these great qualities.
In addition I am bilingual which allows me to cross to a wider public
demographic.
Thank you for your time and consideration.
Maria Ramos
113 S. Eastern Ave.
Los Angeles, CA 90022
Objective: Seeking a position where my experience and skills will be
utilized in a company that offers challenge and growth.
Skills:
. Typing (45wpm)
. Bilingual/Spanish
. Data Entry
. Customer Service
. Filing
. Payroll
. Phones
. Dispatcher
. Collector
. Telemarketer
Employment:
2011-Present LBA EXPRESS, Montebello, CA
Customer Service
Responsibilities: Answer phones, coordinate & sell Las Vegas packages,
greeted and assisted company investors, coordinate articles and ads in
business newspaper.
2010-2011 JEWEL TIME, Los Angeles, CA
Customer Service
Responsibilities: Answer customer inquiries on repair status, prepare
documentation for domestic shipments, accounts receivable, collections.
2006-2010 NELSON JEWELRY, Los Angeles, CA
Customer Service
Responsibilities: Answer customer inquiries on jewelry pricing, order
status or repair, prepare documentation for domestic and international
shipments, update computer files that were viewed by our Hong Kong
manufacturer on daily basis.
2000-2004 AAA BUSINESS CENTER, Northridge, CA
Manager
Responsibilities: distributed mail, UPS and FED-EX packaging, filed, typed
letters, and answered phones.
Maria Ramos
113 S. Eastern Ave.
Los Angeles, CA 90022
(Cont'd)
1998-2000 Life Alert, Sherman Oaks, CA
Telemarketer
Responsibilities: handled inbound and outbound calls inquiring about
product, set up appointments for potential sale.
1995-1998 Maravilla Senior Housing, Los Angeles, CA
Senior Housing Manager
Responsibilities: handled rent collection for 150 unit senior housing,
acted as liason between residents and maintenance department, enforced
rules and regulation as per HUD.
References upon request
Contact this candidate