Customer Service Assistant

**** ********

Lakewood,Oh ***** Home 216-***-****

Work 216-***-****

*******@***.*** Charles DeBerry

Objective To complete any task I am responsible for in a

timely manor.

Experience 2002-2003 Ashley Stewart Cleveland, OH

Clerk/Cashier

Learned how to coordinate stock for sale to the

Public.

Continued to learn and enhance customer service

skills.

Learned operation of cash register protocol.

2003-2010 Cleveland Clinic Cleveland, OH

Patient Transportation Assistant

Ability to transport patients in a timely manner.

Developed for myself a total understanding of

patient care.

Given the opportunity to be a part of leading my

Team members.

Versed in taking the Lead when necessary when

involving critical patient care.

2010-2011t Cleveland Clinic Cleveland, OH

Work Leader, Patient Transportation

Ability to accommodate any customer service

situation timely manner.

Developed a total understanding of patient care.

Given the opportunity to use Microsoft Excel to run

reports.

Versed in taking the Lead in multiple scenarios

when involving critical patient care.

2011-Present Cleveland Clinic Cleveland, OH

Supervisor, Patient Transportation

Developed the ability to quantify statistics and

employee metrics.

Developed a total understanding of Hospital

Managerial Protocols.

Have exceeded in the Area of Customer Service.

Have advanced in the use of technology in gathering

relevant information.

Education 2003 Warrenville Heights Cleveland, OH

Majored in Arts and community related career

instruction.

Received Diploma in 2002.

Developed valuable interpersonal skills.

Interests Computer Weight Lifting and Reading.

Goal To exceed the expectations of my employer every

year.

Contact this candidate