Craig Schwartz
*** ****** *****, *********** *.J. 07751
(Home) 732-***-****, (Cell) 908-***-****, (Email)
*********@**********.***
Summary of Qualifications:
A seasoned leader and strategist with a proven track record of
achievement with demonstrated success for driving sales growth.
Consistently striving to provide clear leadership in a highly
competitive market. Focused on increasing revenue by improving the
overall performance of the sales team. Recognized as an exceptional
mentor and coach who understands success comes from being tenacious in
building new business while maintaining customer loyalty. Considered to
be strong in relationship building with both external and internal
business partners.
Professional Experience:
Centers Plan for Healthy Living
Director Business Development 8/12 to Present
. Exceed sales goals for financial budget requirements, while ensuring
full compliance with state and federal regulations
. Forecast sales projections for long term and short term goals
. Direct Business Representatives with submissions of referrals in a
complete and timely manner.
. Oversee the continued growth of the provider network for existing and
new lines of business
. Manage and Direct new business relationships to grow membership within
the active counties downstate and upstate market
. Develop, plan, organize and execute marketing/sales/network growth
programs
. Direct the development and maintenance of new contracts and/or
partnerships in the community, coordinates and implements strategies
and growing membership
. Identifies cultural opportunities regarding potential members
. Oversee the management of all vendor and provider contracts.
. Support company initiatives, share best practice and serves as an
information source for Centers Plan for Healthy Living
. Plan and Develop the goal of creating a strong diversified network
with appropriate provider specialties.
. Manages all aspects and life cycle of network growth, retention and
maintenance of physician, ancillary and hospital relationships.
. Develop performance standards of direct reports for
Marketing/Sales/Provider Relations and Networking
Centerlight Health Care (Beth Abraham)
Director of Outreach and Enrollment 10/10 to 8/12
. Responsible for Net growth strategy for Program of All Inclusive Care
for the Elderly (Pace),Manage Long Term Care (Medicaid) and ISNP
Medicare Advantage Plan (Medicare) product
. Achieved 147% growth over Budget numbers for 2011, 350% over 2010
total number
. Directed and evaluated 30+ staff members, providing effective
recruitment, training and development to improve knowledge of the
industry and customer relationships
. Oversaw all business operations for multiple departments, including
sales and marketing, enrollment, compliance and operations
. Facilitated employee quarterly training sessions for compliance and
marketing
. Secured and implemented new contracts with Day Health Centers and
Social Activity Centers for Pace and Select and Nursing Homes
. Increased revenue, efficiency, and productivity relationships through
the design and implementation of new sales, marketing, and operating
procedures
. Compliance officer for the Marketing Team
. Completed and Passed CMS part C and D audit review for Marketing
Emblem Health /Group Health Incorporated 10/03 - 10/10
Sales Leader for Manage Long Term Care 10/09 to 10/10
. Responsible for the design and implementation of a new Managed Long
Term Care product
. Trained new and existing staff on new product line
. Develop Manage Long Term Care business marketing plan for 2010 thru
2012
. Regularly work with external vendors for all marketing materials and
advertisements
. Built sales metrics and conditions for entire sales team
. Prepared and passed all state and city audits
. Formulated business requirement and converted them to real time work
methods
Medicare Sales Leader, 2/10- 10/09
. Manage team of Sales Agents throughout, Richmond, Bronx, Westchester,
Rockland, Orange and Putnam Counties
. Improved overall team performance by 40% in a 5 month period of time
. Increased self- generated business by over 25% through local area
marketing and referrals
. Simultaneously maintained both positions with optimal results
Regional Marketing Manager, 2/07-10/09
. Responsible for the rebuilding of the Public Programs marketing
division.
. Increased net sales growth by 24% over the past two years
. Oversee department of 4 Managers, 30 Agents and 2 Sales Coordinators
. Established new territories that covered the State of New York
. Regional responsibilities from Albany to New York City
. Instituted sales metrics and training Build new reporting programs
. Built a successful lead and tracking data base
Sales Manager, 10/06-2/07
. Promoted to Sales Manager in October 2006
. Responsible for the recruitment, hiring and training of key sale
representatives
. Established a working relationship with key related departments
. Prepared accurate and complete reports that detail ongoing prospecting
and sales effort
Marketing Representative, 10/03-10/06
Created and built external relationships with Brokers and General Agents
in order to facilitate sales
Met with prospects broker and consultants to promote products, analyze
industry trends and competitive strategies
. Developed prospect sales strategies and conducted both individual and
group sales presentations
. Highly skilled in negotiating and strategizing
. Provided GHI with market intelligence in order to capitalize on
competitive advantages
. Educated brokers on product development through seminars, lectures and
trainings
Oxford Health Plans, Mt. Laurel, New Jersey
Broker Sales Representative, 4/02 - 10/03
. Built and aggressively increased new book of business for Southern New
Jersey, Pennsylvania and Delaware
. Identified brokers within my territory by cold-calling and direct mail
campaign
. Established strong relationships with Brokers and General Agents to
maximize business
. Conducted presentations at Broker Seminars on new products and
opportunities in new market settings
. Provided training, product knowledge, sales presentations, fact
finding and prospecting for sales to Broker channel
Account Executive Direct Business Unit, 4/01 - 4/02
. Directly prospected and sold to NJ based companies via telemarketing
and cold calls
. Maintained a 100% retention level through strong relationships
responsiveness and negotiation skills
. Prepared targeted marketing proposals for presentation within both
individual and group setting
. Formulated rates and worked with underwriting to obtain best rates for
benefit packages
Aetna US Healthcare, Fairfield, New Jersey
New Business Sales Representative, Commercial Sales Department, 2/00 -
4/01
. Utilized a proactive approach to market Aetna's Health, Life, Dental
and disability products to businesses throughout N.J.
. Consulted with Presidents, Vice Presidents, Human Resource Executives
and Business owners to create benefit packages that are conducive to
their companies needs
American Income Life Insurance Company, Edison, New Jersey
Life Insurance Consultant, 2/99 - 2/00
Jetro Cash and Carry/Restaurant Depot, College Point, New York
Assistant Branch Manager, 01/98-02/99
Mr. Natural - Snapple, Brooklyn, New York
Inventory Controller, 12/93-01/98
Education: School of Visual Arts - New York, New York, Bachelor of
Fine Arts - June 1992
Professional Skills: Windows, Microsoft Word, Excel, PowerPoint,
Epaces, Market Prominence,
Interactive Listening for Sales People, Professional Selling Skills,
The Customer
Associations: New Jersey Health Underwriters Association
Licensed: NY, NJ Accident Health and Life