Administrative Assistant Customer Service
Resume:
Cindy Howard
Beaumont, CA *****
************@*******.***
OBJECTIVE
I am seeking a career with an organization where I can utilize my
skills as an administrative assistant, peer trainer and customer
service specialist. I am organized, punctual, ambitious and
dependable. My attention to detail and my ability to provide great
customer service makes me a great asset in any administrative role.
EXPERIENCE
Manpower June 2012 to December 2012 Contracted to Merit/Avalon
Property Management - Administrative Assistant - The Sun City Civic
Association has over 4700 homes and is one of the busiest Active
Senior Home Owners Association offices in the greater inland empire.
Front office duties include answering phones, new registration and
updating member files. Working front desk requires addressing walk
in members concerns, registrations, updating electronic access systems
and general complaints. I worked closely with all office staff and
assisted the needs of board members. I have a thorough understanding
different property management software including Connect, Jenark,
Citrix, Condo Manager, and Microsoft Office. I have also assisted in
code compliance duties.
Advantage Sales & Marketing, November 2007 to July 2011
Peer Trainer/Retail Sales Merchandiser - Responsible for insuring all
clients merchandise was displayed and available for purchase. My job
required interacting with customers, other vendors and store personnel
from stock persons to management at all levels. For over two years, I
also trained new and existing employees for our company. I was able
to meet and in many cases exceed expectations regarding number of
locations visited, new items speed to shelf, secondary's placed and
void correction. During my tenure with Advantage, I often won top
awards for productivity and accuracy.
August 1998 to November 2007 - Stay at home Mom
American Mortgage Capital, January 1994 to August 1998
Administrative Assistant/Asst. Loan Processor - Duties included client
background checks, credit checks, and reviewing loan documentation.
Worked the front desk interviewing potential clients and answering
phones.
EDUCATION
University of Phoenix 2011 to Present - Majoring in Accounting
Crafton Hills College 2007 to 2009 - Spanish three semesters
Rubidoux High School/General Education - Graduated
SKILLS
Proficient in Microsoft Word, Excel, PowerPoint & Access
Typing Speed approximately 80 wpm, Ten Key Speed 200 wpm
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