Customer Service Sales

PATRICK MAGGI

**** ********* ***

Redwood City, CA 94061

Cell 650-***-**** . *********@*****.***

Education San Jose State University, San Jose, CA

Graduated May, 1994

B.S.: Graphic Design

Minor: Advertising

Present

Employment

10/2012 - Lead Caterer (Palace Caf & Catering) Sunnyvale, CA

Present Set up, prepare and deliver to corporations and homes. Work

private and corporate events. Train new hires

05/2009 - Caf Management (Apple Computer, Oracle) Bay Area, CA

10/2012 Oversaw the daily operations of the caf s. Focused on team

development, employee training, conducted performance reviews,

maximized sales and productivity, assigned work schedules and

provided outstanding customer service. Compliant with health

codes and sanitation standards, kept inventory, ordered

supplies, paid invoices and entered payroll for up to 30

employees. Daily cash reconciliation, safety and sanitation.

Generated daily sales reports from Micros POS and counted cash

drawers daily. Food Safety Certified

03/2009 - Crew Leader (U.S. Census Bureau) San Francisco, CA

05/2009 Managed 15 people. Assigned daily routes for gathering census

data. Trained employees on process and procedures and conducted

performance reviews. Performed quality control of population

data

06/2008 - Madrigal Consulting (Stanford Hospital) Palo Alto, CA

12/2008 Executive Assistant to Contract Attorney

Contract Administration, Database Management, Document Scanning,

Data-Entry, Buyer / Vendor Communication, Executive

Administration office duties

11/2005 - Montwood Childcare (Home Daycare/Pre-school) Redwood City, CA

06/2008 Provided daycare with spouse for nine children at private

residence

11/2005 - Young & Rubicam Advertising Agency, San Francisco, CA (Contract

11/2006 Position)

Desktop Publisher / Production Artist / Data Entry

11/2004 - Reactrix, Redwood City, CA (Contract Position)

11/2005 Desktop Publisher / Production Artist / Data Entry

11/2003 - Cisco Systems, San Jose, CA (Contract Position)

11/2004 Desktop Publisher

Worked with a team of eight desktop publishers and editors.

Duties included preparing training materials using MS Word. All

books contained text and pictures that ranged from 300 to 500

pages. Used PowerPoint, Photoshop, and Illustrator to create or

edit slides as needed

08/2003 - Dionex Corporation, Sunnyvale, CA (Contract Position)

9/2003 Graphic Designer

Recreated diagrams to be placed into PowerPoint. Used Adobe

Illustrator to recreate graphics. Used Adobe Photoshop to

manipulate photographic images. Extracted usable graphics from

PDF files to be used in presentations. Created PowerPoint

presentations for tradeshows

7/2001 - Goldman, Sachs and Company, Menlo Park, CA

2/2003 Desktop Publisher

Worked with a team of ten designers to create various high-end

presentations and reference booklets for over fifty Investment

Bankers. All presentations were fit for print, projection or

tradeshow purposes. Worked with macros, style-guides, and

document conversions. Jobs were time-sensitive and required

timely completion. These presentations required an extensive

knowledge of Microsoft Office. Used Photoshop, Corel Draw, and

Illustrator

07/2000 - Credit Suisse First Boston, Palo Alto, CA

6/2001 Desktop Publisher

Worked with a team of ten designers to create various high-end

presentations and reference booklets for over fifty Investment

Bankers. All presentations were fit for print, projection or

tradeshow purposes. Worked with macros, style-guides, and

document conversions. Jobs were time-sensitive and required

timely completion. These presentations required an extensive

knowledge of Microsoft Office. Used Photoshop, Corel Draw, and

Illustrator

04/1999 - Palo Alto Medical Foundation, Palo Alto, CA

03/2000 Desktop Publisher / Office Support

Typeset and designed medical forms, business cards, literature,

magazine advertisements, newspaper spreads, and marketing

materials. Prepared files for prepress and assisted with press

checks. Installed all necessary software. Executive

Administration office duties

Computer Macintosh / PC

Software PC & Apple OS: Very familiar with QuarkXpress, Adobe

Illustrator, Adobe Photoshop, Adobe Pagemaker, In Design, Adobe

Streamline, Adobe Acrobat, Omnipage Professional, Freehand,

Visio, Corel Draw, Microsoft Office, Dreamweaver, MS Outlook,

MediTract and basic knowledge of HTML

Interests Physical fitness; home improvement - "Jack of all trades";

fluent in French. Conversational Italian and Spanish

Contact this candidate