Customer Service Technician
Resume:
NICHOLAS A. GOODWIN
Lemont Furnace, Pennsylvania 15456
************@****.***
Focus: Professional, reliable and courteous information technology graduate seeking to obtain a software technician position that
will best utilize current education and skills.
Summary of Qualifications:
Dedicated, responsible, and hardworking
Highly adaptive and flexible to change
Self-motivated and attentive to detail; concerned with quality
Education:
Associate in Specialized Business in Network and Software Solutions November 2012
Pennsylvania Institute of Health and Technology
Mount Braddock, Pennsylvania
Network Administration Effective Communication
Computer Networks Perfect Attendance Award
Management Concepts and Practices Director’s List
Work Experience:
Internet Technician September 2012 - Present
Precious Car-Go Towing
Vanderbilt, Pennsylvania
Supervise the network Troubleshoot hardware and software errors
Design and maintain company website Establish workstations
Manage social media Install programs
Furniture Assembler August 2010 - Present
B.J. Mundel Furniture Company
Uniontown, Pennsylvania
Assemble floor samples
Cashier October 2010 - February 2011
Pechin’s Supermarket
Connellsville, Pennsylvania
Provided excellent customer service
Technical Skills:
Software Applications
Microsoft Word 2007, Word 2010, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Expression Web,
Gimp, Teamviewer, RAID
Operating Systems
Microsoft Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Novell Server
Network Systems
Cisco Routers, NetGear Routers
Programming Languages
Hypertext Markup Language (HTML) 3.0
Certifications:
CompTIA A+ Certified Technician September 2012
Community Service:
Crime Victims Child Abuse Awareness Month Rally
Fayette County Human Service Council Family Fun Fest
Fayette County Food Bank Produce to People
Pennsylvania Institute of Health and Technology Autism Speaks
Pennsylvania Institute of Health and Technology Breast Cancer Awareness Walk
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