KATHLEEN MILLER
**** * ****** ***. #*, Milwaukee, WI 53220 414-***-****
**********@*****.***
More than 10 years of combined management experience in Human Resources.
MY HOME, YOUR HOME INC MILWAUKEE, WI FEBRUARY 2011-PRESENT
BUSINESS MANAGER – HR MANAGEMENT, SOME FUND DEVELOPMENT
Manage all Human Resource activities, payroll & benefit responsibilities, post job
openings, screen applicants, conduct background checks, interviews, create offer
letters, conduct orientation to all new staff and interns, track applicants, and conduct
exit interviews, performance review management, disciplinary actions and retention
issues
Responsible for staying current & knowledgeable on all federal and state programs such
as FMLA, ADA, COBRA, FLSA, FSA, EEOC, HIPPA and Unemployment Strategies,
Update and create current policies to comply with employment law,
Train managers in strategies for disciplinary processes that ultimately have led to wins
at unemployment hearings,
Problem solve as Grievance mediator and investigation lead,
Monitor time off accruals, required trainings etc via HR Online system (Paychex)
Conduct staff satisfaction surveys and complete wage compensation surveys
Responsible for updating annual report, website and social media sites,
Responsible for Fund Development activities, including annual campaign and two special
events per year,
Coordinate Board of Director meetings, take minutes and keep records for all board
activity
JUNIOR ACHIEVEMENT OF NORTH FLORIDA JACKSONVILLE, FL 2009 -2010
FUNDRAISING & EVENT MANAGER -
Cultivated and built relationships with new and previous donors and volunteers using modern
networking techniques.
Monitored and improved data reports to enhance constituent communications.
Coordinated and executed annual/quarterly Bowl A Thons, Golf Tournament and smaller fund
raising events.
HOFACKER & ASSOCIATES, ST. PETERSBURG, FL 2005-2009
REALTOR & PROPERTY MANAGER
Achieved rank of top three in sales/rentals revenue by developing strong referral business three
years in a row.
Developed and secured relationships with new home buyers and tenants by attending expos, job
fairs, and using modern networking techniques.
ADTEC STAFFING, MILWAUKEE, WI 2004 - 2005
CERTIFIED STAFFING PROFESSIONAL
Recruited, interviewed, tested, hired, placed and monitored employees for client’s temporary
and permanent job placements.
Utilized internet and career resources for placing job ads and searching job seeker databases for
qualified candidates.
MAXIMUS, MILWAUKEE, WI 1998 - 2003
MANAGER, FINANCIAL ASSESSMENT SERVICES TEAM
Interviewed, hired and terminated employees, trained, and supervised staff of 23 team members
statewide.
Partnered with team of managers to develop employee policies, year-end employee
assessment and yearly bonus, raise and promotion program, and disciplinary policies to
increase staff morale and retention on project
Conducted Quality Assurance Reviews on existing files and new applications of children placed in
out of home care for Title IV-E, Medicaid, and SSI. Ensured compliance with federal funding
qualification guidelines to receive maximum funding for children in need.
BRYANT & STRATTON – HUMAN RESOURCE MANAGEMENT
ALVERNO COLLEGE – COMMUNITY LEADERSHIP & DEVELOPMENT
SOFTWARE PROFICIENCY:
MICROSOFT WORD, OUTLOOK, EXCEL, ACCESS AND POWER POINT,
PAYROLL & HR TRACKING SOFTWARE (HRIS), HR ONLINE PAYCHEX
PROFICIENT IN SOCIAL MEDIA SITES: LINKED IN, FACEBOOK
MEMBER – EMPLOYEE BEST PRACTICES FORUM
MEMBER – MATHR – MID (MILWAUKEE AREA HUMAN RESOURCE PROFESSIONALS)
MEMBER - MMSHRM – METRO MILWAUKEE SOCIETY OF HUMAN RESOURCE MANAGERS
MEMBER –MMAC
DIRECTOR – SUCCESS THROUGH COLLABORATION NETWORKING, MILWAUKEE, WI