Customer Service Medical Assistant

G L O R I A M. R A M I R E Z

**** **** ****** ****** #***● Fresno, CA 93726 ● 559-***-**** ● ******.**@*****.***

Medical Assistant with over 15 years of customer service experience

Education:

Heald College – Associate in Applied Science degree in Medical Assisting

Certifications and Awards:

Heald College – HIPAA, Medical Manager, CPR Certified

HandsOn Central California – Certificate of Appreciation for Valuable Contribution

Mervyns – Outstanding Associate, Certificate of Attendance

Skills:

Injections

Blood draws

Vital signs

Strep testing

Spirometry

Hemocue and Glucose

ECGs

Urinalysis

Instrument sterilization

Answer multiline phones

Referrals

Medical Transcription

Work Experience:

Medical Assistant

Dr. Brar, Fresno, CA

Roomed patients took vitals, performed EKG, drug urinalysis, PFT's, Glucose testing and lipid testing. Handled referral's, filed, Medical Transcription, and used Office Ally.

Office Assistant

HandsOn Central California, Fresno, CA

Provided customer service, entered data, office copy machines, answered multiline phones, court referral, client processing, county reports.

Sales Associate/Cashier

Office Depot, Fresno, CA

Provided customer service, cashier, handled cash, copy machines, answered multiline phones, copy and print center.

Cashier/Sales Associate

Mervyn’s, Fresno, CA

Provided customer service, cashier, handled cash, stocked merchandise, and maintained inventory.

Externship:

Back Office Medical Assistant (160 hours)

St Agnes Occupational Health Center

Took vitals, roomed patients, input X-Ray data, assisted with drug screens, and DMV physicals.

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