Customer Service High School
Resume:
Luis A. Rodriguez
Los Angeles, CA 90011
(323) 448 - 6222
********@*****.***
Career Objective:
Seeking the position of a teller wherein my extensive knowledge of providing
banking services will contribute towards professional growth and development
Work Experience
Teller/Custome Service, Pacific Western Bank, Pico Rivera CA October 2012-
April 2013
• English & Spanish Speaker
• Experienced Merchant Service
• Service cast to ATM machines
• Customer service oriented
• Perform the tasks of establishing and maintaining good relationship with
customers
• Ability to provide Wire Transfers & Cashier Checks
Teller/Customer Service, Bank Of America, Los Angeles CA July 2011- Present
English & Spanish Speaker
Lobby Leader
Ability to handle and respond to customer complaints in a professional
manner
Greets customers while providing friendly and accurate service to customers
Customer service oriented with good problem solving skills
Skilled in identifying the financial goals and objectives of clients
Handle the tasks of processing complex financial transactions in an accurate
and efficient manner
Responsible for identifying customer requirements through regular contacts
and refer financial products and services of the bank
Perform the tasks of handling cash deposits and withdrawals
Perform the tasks of establishing and maintaining good relationship with
customers
Servicing cash to ATM machines
Experienced Merchant Service
Cashier, RIA Financial Money Express, Los Angeles, CA March 2008 –July 2011
Assist customers with nationwide and international money transfers
Accept bill payments for over 100 companies and process them in a timely
manner
Sell money orders of various denominations (up to $1000)
Cash checks, foreign currency exchange
Provide solutions to customer’s financial concerns via suggestive selling
Inventory control for calling cards
Load CC
Customer Service/Cashier, Taco Bell, Los Angeles, CA January 2007 – March
2007
Greet guests and prepare their orders, use Point of Sale system/cash register
to record the order, compute the amount of the bill, and make change
Account for all forms of money, equipment, ingredients, etc. during the shift
Understand and adhere to proper food handling, safety and sanitization
standards while preparing food, serving food, and cleaning up
Assist with planning of special events and promotions
Customer Service, Subway, Los Angeles, CA, October 2006 – December 2006
Taking and ringing up orders while providing friendly and accurate service to
customers
Meeting customer needs and taking steps to solve food or service issues
Assist managers in training newer or less experienced team members in their
tasks and responsibilities
Perform light paperwork duties as assigned
Practice inventory control standards as outlined in the Operations Manual
Prepare custom ordered sandwiches for customers in a timely manner
Education
Thomas Jefferson High School, Los Angeles, CA
High School Diploma - Graduated in 2007
Los Angeles Trade Technical College, Los Angeles, CA
Child Development Program - 2007
Reference:
Will be furnished upon request
Contact this candidate