Customer Service Technician

Objective

To obtain a challenging and rewarding position as a Dental Lab Technician

with a stable and growing company.

Skills Summary

General Office Skills Customer Service Front-Office Operations

Complete Denture Scheduling Orthodontic/ Pedontic

Principals/Techniques Sales Principles Techniques

Knowledge of Flasking Occupational Health Knowledge of Flasking

Model and Die Safety/ Disease Fixed Restorative, Crown

Preparation Prevention and Bridge Techniques

Knowledge of Removable Geomagic software Surveying, Reline,

Partial Dentures Articulation of Polishing, Grinding

Digital 3d scanning dental models Dentures

Atos software

Professional Experience

Employment History

Volt Workforce Solutions : Pour Up Technician :Monrovia,California-05/12-

till 03/13

Pouring and preparation of models, 3d digital scanning and Post Processing

TRIDENT DENTAL LABS: DENTAL LAB TECHNICIAN: Los Angeles, A -04/10-till02/12

Contouring and working with emax, zirconia crowns, veneers, and the anatomy

and of full gold crowns

UNITED IN DEPENDENT TAXI DRIVERS, LOS ANGELES, CA 11/09-06/10

DISPATCH SUPERVISOR

Take calls for customers that need Taxi service; take 'lost and found'

calls and driver complaints; supervise six to eight call takers.

DALLAS COUNTY HEALTH AND HUMAN SRVCS, DALLAS, TX 03/06-02/09

VOLUNTEER

Filed paperwork; data entry; answered incoming calls; light computer work;

processed time sheets; made survival kits for churches and homeless

shelters.

TEXAS EZ PAWN LP, DALLAS, TX 02/03-01/09

PAWNBROKER

Responsible for sales and lending on appliances, jewelry, tools; processed

cash loans; took in items as collateral and gave loans for them

EDUCATION:

ICDC College, Los Angeles, CA 09/09-06/10

Dental Lab Technician Program

Century highschool

References upon request

Contact this candidate