Melissa Ann Carpenter
*** ******** ****, ******, ** 18414
570-***-**** ************@*****.***
OBJECTIVE __ _
Interpersonal communications position requiring strong communication skills
EDUCATION __
1981 high school diploma: Aucilla Christian Academy, Monticello Fl
1982 Certificate in Secretary Science: North Florida Jr College, Madison Fl
2000 Nail Technician License: Empire Beauty School
SKILLS
Detail-oriented, organized, self-starter, motivated, creative, problem solver
Excellent public speaking ability and interpersonal communication skills
Computer skills: Microsoft Word, Quicken Rental Property program, Nova Customer Program
CVS Photography Client Program
EXPERIENCE _
1984-present Part owner of Highland Repair Center, 261 Highland Road, Dalton, Pa
1. Accounts receivable/accounts payable
2. Invoicing
1999-2000 Sales Associate, Part Time; Sears, Dickson City, Pa
1. Greeted and helped customers
2. Sales, responsible for customer payments
1999-2013 Customer service and sales, Full Time: Guy Cali Associates, Inc, Clarks Summit, Pa
1. Quality control, oversaw daily office functions, supervised part time help
2. Answered phones, scheduled appointments
3. Organized customer information, greeted clients
4. Sales, received & processed payments
5. Processed paperwork, managed & assembled orders for clients daily
6. Assisted photographers with lighting and posing of all age groups
2000-2001 Nail Technician, Part Time: Totally Tan & Synergy Day Spa, Moscow Pa
1. Pampered clients: performed manicures & pedicures
2. Applied acrylic nails and polishes
2003-present Part owner & operator of Stow It Away Storage Units: 261 Highland Road, Dalton Pa
1. Contracted agreements
2. Invoicing
3. Processing payments
REFERENCES
Amanda Newhart 586-2500 ext. 1 Karen Billings 378-2947 Mary Dickinson 780-0590
Office manager Work associate Friend
Guy Cali Associates, Inc Guy Cali Associates, Inc