Human Resources Customer Service

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Mary W Rea

**** ******* ****** *******, ********* 38122 901-***-**** ********@*********.***

Summary of Qualifications

A highly motivated and very organized professional with extensive experience in all areas of Human Resources: Recruitment Customer Service Employee Relations Workers’ Compensation Benefits Payroll Safety Project Management Mentoring Presentation Mentoring Employment Law

Career Progression

A S Hospitality a Division of Dexter Hospitality – Memphis, Tennessee 2007 – Current

Marketing and Graphic Communications

Human Resources Generalist

Manages a broad range of HR functions including payroll administration (200+ employees), benefits, personnel file administration, policy development, employee recruiting/hiring/onboarding, wage & salary policy administration and interpretation, annual reviews, job descriptions, compensation surveys, etc.

Accomplishments:

1. Reduction in the Workers’ Compensation Incident Rate from 4.32 to .1 by creating and facilitating an Employee Safety Committee and Employee Safety Awareness Programs including Hazmat Training, Lockout/Tagout Training, Hearing Conservation Program, and Employee Award Program.

2. Implemented two separate payroll systems (Paychex in 2009 and Sage/ABRA in 2013) reducing costs by over $80,000 per year.

3. Improved Employee Communications by creating, editing and publishing a Quarterly Newsletter and maintaining an Employee Internal Communication Television.

4. Reduced recruiting costs by bringing all recruiting efforts in-house instead of relying on Staffing Agencies and Recruiting Firms.

5. Played a key role in the merger of two companies in relation to Human Resources and Payroll in 2009 and the acquisition of a small company in 2012.

Southwark Metal Manufacturing Company – Southaven, MS 2006 - 2007

Human Resources Generalist

Sales Affiliates – Bartlett, TN 2005 - 2006

Account Representative

Watkins Motor Lines, Inc. – West Memphis, AR 1998 – 2004

Human Resources Specialist/Supervisor

Moog Automotive/Cooper Industries – Dyersburg, TN 1996-1998

Human Resources Supervisor

Acco Controls/FKI Automotive Group - Milan, TN 1993 - 1996

Human Resources Administrator

Education & Memberships

University of Tennessee – Martin, Tennessee

Bachelor of Science in Business Administration, Concentration in Human Resources

Member of Society of Human Resource Management (SHRM)

Member of The Grand Krewe of Ennead, Carnival Memphis – Philanthropic Organization

Board Member 2008-2010, Treasurer 2009-2010, Board Member 2012-2013

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