Technical Writing, Network Administration, Linux

DAVID STILSON **** Celia Vista Rd – San Diego, CA 92106 619-***-**** – *****@*******.*** www.stilson.net

TECHNICAL WRITER

10+ years experience in system administration, technical support, IT course development & training -- serving education and corporate environments. Demonstrated track records in: 1) System Administration 2) IT Curriculum Develop 3)Technical Education.

SUMMARY

■ Ten+ years experience in IT industry as a systems integrator and curriculum developer.

■ Designed and taught courses on Linux Administration, and Linux Shell Programming.

■ Cisco Certifications: Cisco CCNA, IT Essentials, Structured Cabling, Unix.

■ Industry certifications: A+, Network+, and Security+.

■ Five years of experience at Cisco Systems including: IT support, and training, curriculum development. Created Cisco's IT Essentials program.

■ Cisco Systems Network Academy program: trained over 100 instructors that led to the launch of several hundred network academies.

■ IT Instructor, Course Developer and Moodle system administrator for wounded veterans. Started IT courses at Fort Bragg (NC) in February, 2010, Fort Carson (CO) January, 2011, and Camp Pendleton (CA).

■ Proficient in course development applications and delivery systems including: GIMP, Moodle, SCORM text editors, eXe, Linux (Ubuntu).

■ Directed the teach-the-teacher program at the Universidad de Los Andes in Merida, Venezuela, summer 2002. Teachers represented schools and universities from Central and South America.

■ Founded and led the successful Cisco Regional Academy program at Cuyamaca College, San Diego that quadrupled student enrollment and received global recognition.

■ Chosen to host the EMEA (Europe, Mideast & Asiaa) Educational Tour covering the design and implementation of interactive curriculum to 100+ EMEA educators.

PROFESSIONAL EXPERIENCE

Stilson.net – San Diego, CA 9/1997 – Present IT Services Contractor Principal for an IT services and training company, part time and full time. Major clients included: Cisco Systems, American Express and Academic Business Consultants. Major contracts are listed below.

Academic Business Consultants – Scottsdale, AZ 6/2007 – 9/2011 System Administrator/Course Developer/IT Instructor IT Instructor, System Administrator and Curriculum developer. Courses including: Small Office Home Office (SOHO), Advanced IT Series, Computer Repair, A+, Networking and Security. Distributed and managed courses using the Linux-based Moodle Virtual Learning Environment (VLE). Ground courses taught for the Wounded Warrior Project at Fort Bragg, Balboa Navy Hospital and Camp Pendleton. Created and wrote the content a new Home Technology course based on CompTIA’s, DHTI+ (Digital Home Technology Integration) objectives.

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DAVID STILSON 6358 Celia Vista Rd – San Diego, CA 92106 619-***-**** – *****@*******.*** www.stilson.net

Cisco Systems – Phoenix, AZ 9/2001 – 2/2007 Technical Support/Curriculum Development Curriculum included IT Essentials I (A+), IT Essentials II (Networking, Windows, and Linux). Lead focus groups that facilitated the development of two IT Essentials courses. Trained instructors from around the world including courses held at the Universidad de Los Andes in Merida, Venezuela. As a lead for a Regional Academy taught CCNA semesters I-IV, Introduction to Unix, IT Essentials I and II, Voice and Data Cabling.

Trained over 100 lead regional instructors in Train-the-Trainer courses Wrote engineering documentation for Cisco's Global Learning Network (GLN) program Wrote curriculum and lab activities for A+ (IT Essentials) and Linux courses Speaker on HP sponsored curriculum courses at the Cisco Academy Conference,

Orlando 2003

American Express – Phoenix, AZ 11/2005 – 5/2006 Instructional Designer Designed, developed and tested multimedia training materials for Internet and leader led classroom environments. Work effectively on a team that exceeded customer expectations. Software used included: Dreamweaver, Photoshop, Captivate, GIMP, and Fireworks.

Cuyamaca College – El Cajon, CA 1/1991 – 5/2003 CIS Instructor Part-time and full-time Computer Information Science Instructor. Full-time from 1997-2003. Founded and lead the Network Administration Degree, and the Cisco Regional Academy programs, and managed 10+ local academies. Served as the lead instructor for the CIS Department Networking program and on key academic and planning committees.

Founded the Associates of Arts, Network Administration Degree Founded the Cisco Regional Academy and Linux certification programs Adjunct instructor for the Cisco Academy Program at High Tech High with funding

from Qualcomm Chosen to present talk on the cost savings to schools on open source software at the

Lindows Desktop Summit, San Diego 2003

Point Loma Nazarene University – San Diego, CA 9/1994 – 9/1997 Technical Support/Graduate Student Responsible for network administration of Unix and Apple systems, computer repair and maintenance, and all computer purchases for the campus. Supported systems included: AIX, Linux, Windows and Apple.

Technical support: Apple and Windows Reduced IT costs by creating partnerships with Apple, and HP Managed Novell, Windows (NT) and Apple servers Trained students and staff on IT courses Completed MA in Education

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DAVID STILSON 6358 Celia Vista Rd – San Diego, CA 92106 619-***-**** – *****@*******.*** www.stilson.net

EDUCATION, CERTIFICATIONS AND CREDENTIALS

Education

■ MA, Education, Point Loma Nazarene University, San Diego, CA

■ BBA, Business Administration, National University, San Diego, CA

■ AA, Electronics, Mesa College, San Diego, CA

■ Business Administration, Eastern Michigan University, Ypsilanti, MI

Industry Certifications:

■ Cisco Certified Instructor: CCNA, IT Essentials, Unix/Linux, Voice and Data Cabling

■ CompTIA A+: IT Technician, Remote Technician, and Depot Technician

■ CompTIA: Network+

■ CompTIA: Security+

State Credentials

■ Arizona (K-12) Teaching Credential, Business and Technical Educational

REFERENCES

Charles McKellar Ph.D IT Instructor, Fort Bragg **********@*****.*** 910-***-****

Edward A. McKenzie Academic Business Consultants, VP 6054 E. Blanche Drive Scottsdale, AZ 85254 Tel: 602-***-****

Michael Turico, President Acacia University 7665 S. Research Drive Tempe, AZ 85284 602-***-**** *******@******.***

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