Customer Service High School

ROBERT VELTRI

**********@********.***.***

** ******* ***** (home) 304-***-****

New Cumberland WV 26047 (cell) 304-***-****

HIGHLIGHTS:

Skilled with computer systems and software.

Effective communication skills, both written and verbal.

Demonstrate effective leadership skills.

EDUCATION:

May 2012 Wheeling Jesuit University Wheeling, West Virginia

Bachelor Degree in Business Administration

Representative Coursework: Marketing, Public Relations, Promotions Management

Student Government Treasurer and Key Representative in future plans for campus

program/services.

2008 Madonna High School Weirton, West Virginia

High School Diploma

ACCOMPLISHMENTS:

Presentation

WJU Presentation-Incorporating iPads into the Class Room

Extensive research within the faculty of WJU on how they could become more

productive with the use of iPads in the classroom.

Organization Development

Coordinated student government funded events for WJU Sports Team.

Planned events to persuade students to share their ideas on how to improve WJU.

Allocated money to fund clubs and organizations via student government.

Customer Service

Achieved high customer satisfaction for professional lawn and garden care.

Having 6 summers of employment dealing with customer service and customer

satisfaction.

SUMMER EMPLOYMENT:

2006 Lawns Complete Weirton, West Virginia

to 2012 Lawn and Garden Care

Recorded services rendered, materials used and charges assessed on specified form.

Answered inquiries from current and prospective customers regarding methods,

materials, and price ranges.

The ability to market via word of mouth and via social media to create more financial

opportunities.

Dealing with clients on a daily basis to make sure all projects were done efficiently.

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