MBA in marketing with 1.4 years experience in sales

CURRICULUM VITAE

MBA (Marketing)

HARI KUMAR R

Mobile: 996-***-****/888-***-**** Email: **********@****.***/*************@*****.***

Career OBJECTIVE

To work at the position and level where my skills and competencies can be put in the best benefit of the

organization together giving me opportunity to grow.

WORK EXPERIENCE

Domino’s Pizza India Pvt Ltd as ASSISTANT MANAGER

1.

From: July 2011 To: October 2011

Key Responsibilities and Area of Exposure

Planning day to day and supervising workers activities.

Creating a good working atmosphere including all manpower selection through HR, training, analyzing the

team, maintenance, control, monitor the outlet and other factors.

Effective handling of customer complaints and duly communicates them to SAM AND Store manager. Work

on to corrective / preventive actions and implement it immediately so that such problems will not occur

again.

2. Axis Securities And Sales Ltd (Axis bank) as Sales Executive for home loans

From: January 2012 TO: February 2013

Key Responsibilities and Area of Exposure

Customer Relationship Management: Handling of customers’ queries and grievances and routing them

to the proper channel to ensure highest level of customer satisfaction. Also participating activity in the

retaliation policy of the Bank.

Primarily responsible for generating business for the Axis Bank Ltd and achieving monthly set targets

through the sale of home loans, loan against property.

Relationship management with high net worth customers by providing them convenient service on

existing RA documents.

Meeting Builders, real estate agents, brokers.

Marketing of the Home loan product offered by Axis Bank Ltd. Also arranging for and

participating in various promotional activities including site marketing, corporate tie ups.

Role also involved listening and coordinating with various external agencies lawyers/value related to

the business;

Gathering information related to activities and product of the competitor and providing feedback and

contribute recommendation to the higher management;

Ensure adherence to Compliance, AML and KYC norms and standard;

INTERNSHIP PROJECT

Company : Big Bazaar, Mangalore

Department : Apparel Section

Duration : Two month period (2010).

Assignment : Collecting feedback from the customers visiting the outlet on their buying

decisions.

Achievement: Collected relevant feedback from over 300 customers and passed on to the

Manager Apparel Section.

ACADEMIC PROJECT

Company : Auto Matrix, Mangalore

Industry : Automobile Sector

Duration : Three month period (2010)

Assignment : A Study on the Services Delivered towards the customers by Tata car

Dealers – with reference to Auto Matrix in Mangalore.

Achievement : Collected relevant feedback from over 100 customers about service,

distribution, delivery and passed on to the HR Manager.

EDUCATIONAL QUALIFICATION

Qualification Board/University Institution Year of Marks Passing

MBA Mangalore University MSNM Besant Institute of 2011 58%

(Marketing) PG Studies

B. Com Mangalore University Canara College 2009 53%

Mangalore

PUC Karnataka State Board Canara College Pre 2006 64%

University Mangalore

SSLC Karnataka State Board Cascia high school, 2004 70%

Mangalore

PERSONAL DETAILS

Date of Birth : 29 Feb. 1988

Sex : Male

Nationality : Indian

Father’s Name : Mr. Ramesh

Mother’s Name : Mrs. Nirmala k

Languages : English, Hindi, Kannada, Tulu.

Permanent Address : “Harinivas” 1st cross road jeppu bappal Mangalore 575002 KARNATAKA

Present Address : “Harinivas” 1st cross road jeppu bappal Mangalore 575002 KARNATAKA

COMPUTER SKILLS

Diploma in E Finance (TALLY 9.0)

COMPETENCIES SKILLS

Good Team Player

Good Convincing Ability

Energetic, Sincere and Committed

DECLERATION

I hereby declare that all information furnished above is correct to the best of my knowledge.

Place:

Date: (Hari Kumar)

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