Customer Service High School

***** ********** . **********, ** *****

CELL 248-***-****. E-MAIL **********@*****.***

JESSIKA JORDAN

OBJECTIVE

TO OBTAIN A POSITION AT A COMPANY WHERE ALL OF MY SKILLS AND

ABILITIES WILL BE USED, AND WHERE I CAN GROW WITH AS DOES THE

COMPANY.

SKill SUMMARY

Highly motivated, team-oriented individual with several years of

experience in sales and customer service, strong analytical

skills, able to quickly identify problems and successfully

implement solutions.

Organized, detail-oriented and delegate tasks effectively to

ensure timely project completion within a team-environment.

Enthusiastic team leader: able to bring energy, enthusiasm and to

motivate team members to perform above and beyond standard

expectations.

Analytical thinker with strong communications and outstanding

customer service skills by way of exceptional talent for meeting

peoples needs while staying within company guidelines.

PROFESSIONAL EXPERIENCE

Crew Lead/Shift 2008-2010

McDonald's

Responsibilities included the opening/closing

restaurant, overseeing crew members, various

cashier duties, maintenance labor, maintaining 2004-2008

cleanliness, greeting and assisting all

guests, in addition to serving customers to

satisfaction.

Receptionist

Southfield High School

Responsibilities included answering phone

calls, transferring calls as well as taking

down messages. Greeting all visitors and 2012-2012

employees, making sure the lobby and work area

were clean, neat and organized. Made copies,

and other office duties.

Cashier

Halloween City

Responsibilities included various cashier

duties, maintaining cleanliness, greeting and

assisting all guests, in addition to serving

customers to satisfaction.

Education

Oakland County Community College 2008-Current

Surgical Tech

Health Services

2004-2008

Southfield High School

General Education

GPA 3.78

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