Manager Administrative Assistant

Cheryl A. Ferguson

*** ******* ***** **.

Raeford, NC 28376

Phone 910-***-****

Objective:

Seeking full time employment with a company where my experience, accomplishments, and proficiency will allow me the opportunity for growth.

Qualifications:

• Experienced working in administrative clerical support roles in a variety of professional environments.

• Trained in the operation of office equipment including computers, fax machines, copiers, scanners, adding machines and calculators.

• Experienced in Microsoft Publisher, Excel and Microsoft Word, Microsoft Digital Image, and Microsoft Picture It.

• Answered large volume of incoming calls, took messages, transferred calls, dealt with general inquiries and redirected caller to correct locations.

• Motivated, dependable, committed to quality performance and eager to learn new skills in the workplace.

• Planned and organized office and staff meetings as well as property tours.

• Designed and created marketing materials for office staff.

• Good oral and written communication skills, very detail oriented and organized.

• Adept at working independently and as a team member, good interpersonal skills in dealing with a diversity of professional clients and staff members

Work History:

7 2008 to Present Town of Oak Island Oak Island, NC Administrative Assistant Inspections Dept.

Duties: Clerk/Recorder for the Planning Board and Board of Adjustments. Administer Oaths/Swear in new members. Prepare Planning Board packets and Agendas. Answer phones. Accept applications and process for permits. Write and issue permits. Pull files for inspection request. Create daily inspection logs. Closure and completion of files/data. Enter inspections into computer daily. Gather and consolidate building permits to prepare a monthly report which is distributed to various departments. Issuance of all zoning, building and trade permits. Communicate with contractors and owners concerning permitting and inspection processes. Receive payments, daily deposits. Responsible for the day to day operation of the inspections function of the Development Services Dept. by organizing and scheduling work of the inspectors and maintain a positive and efficient work flow.

12 2005 to 4 2008 Carolina Exclusives Real Estate Southport, NC Office Manager

Duties: Consult and advise President of Company on corporate issues requiring handling of confidential and sensitive information. Maintain financial records for office and commissions paid. Design and print colored brochures for office staff. Entered listings into Brunswick County MLS. Set up appointments for agents to show homes. Address and direct walk in customers. Answer phones, fax, and copy, maintain listing files, order office supplies. Computer knowledge: Microsoft Word, Excel, and Publisher.

5 2003 to 11 2005 Prudential Carolina Real Estate Southport, NC Office Manager

Duties: Design and print colored brochures for office staff. Entered new listings into Brunswick County MLS. Set up appointments for agents to show homes. Address and direct walk in customers. Answer phones, fax, and copy, maintain listing files, order office supplies. Computer knowledge: Microsoft Word, Excel, and Publisher.

2 2002 to 5 2003 Century 21 Dorothy Essey & Assoc. Oak Island, NC Office Manager

Duties: Design and print colored brochures for office staff. Entered new listings into Brunswick County MLS. Set up appointments for agents to show homes. Address and direct walk in customers. Answer phones, fax, and copy, maintain listing files. Attend weekly staff meetings. Computer knowledge: Microsoft Word, Excel, and Publisher.

Education:

Rowan Cabarrus Community College 1983 Basic Course Work

Winston Salem Barber School 1980 Barber License

East Forsyth Senior High School 1979 Diploma

References: Available upon request

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