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Customer Service Assistant

Location:
Sydney, NSW, 2127, Australia
Posted:
April 08, 2013

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Resume:

Yvette Salazar

***/* *** ******** ********* Point NSW 2127

Mobile: 045*-***-***

Email: ********@*****.***

KEY COMPETENCIES

Professional

• Excellent customer service

• Use of EFTPOS facilities

• Cash Handling

• Professional phone manner

• Familiar with Microsoft Word Processing

• Familiar with using Internet Explorer

• Able to use email in professional manner

• Basic administration duties

• General filing

• Professional approach in dealing with customer enquiries and complaints

• Familiar with procedures of opening/ closing the business

• Stock control including ordering and stocktaking

• Creates purchase orders of stocks required

• Examines stock quality

• Communicates to suppliers as need arise

• Invoices delivered orders

Additional Skills

• Can work in team and autonomously

• Able to deal with customer complaints and workplace conflict

• Good time management skills

• Excellent organization skills

• Display good work ethic

• Have a positive and self-motivated attitude

Resume Yvette Salazar

EMPLOYMENT HISTORY

Feb 2011- Dec 2012 24 Carat Nominees Pty Ltd (Shiels/ Grahams Stores)

Diamond Department Assistant

• Raising and tracking of orders

• Liaising with suppliers and building a strong supplier

relationship

• Receipts on and Invoices Orders

• Handling quality control issues

• Analyses Stock Cost

• Allocates stocks to stores

• Assisting buyers daily with administrative tasks

• Store Support

2010 Clipsal

Assembly Department (Casual)

• Assembles a product according to Process Instruction

• Checks and packs into Clipsal unit boxes

Origin Energy

Energy Consultant

• Represents Origin in doing market offer

• Organizes a contract

Fish Factory Famazos

Sales Assistant (Casual)

• Attends to customers as they do purchasing

• Receives payment in cash or credit

2006 – 2009 Ed Link Foundation, Inc.

Educational Therapist (Part-time)

• Trained to teach and do advancement for Curriculum

Development

• Implements opportunities for psychological; educational

assessment and in preparing materials for special education

1996 – 2009 First Alabang Corporate Lending

Administration Staff/ Clerical

• Administers various tasks such as managing clients inquiries,

telephoning, date encoding

• Reviews and evaluates loan and credit applications

• Ensures credit policy and procedure are followed according to

established guidelines

Resume Yvette Salazar

EDUCATION AND TRAINING

2004 Bachelor of Science in Education Major in Special Education

Resources For Educational Allied Consultant

Professional Regulation Commission License 0852399

1988 – 1992 Bachelor of Science in Commerce Major in Financial Management

St. Scholastica’s College

1988 Bachelor of Science in Biology

Far Eastern University

REFEREES

Kate Crowhurst

Executive Head Buyer

24 Carats Nominees Pty Ltd

25 Compton Street, Adelaide 5000

Ph: (08) 8110 4118

Mobile: +61-430-***-***

Elisabetta Del Re

Diamond Department Assistant Buyer

24 Carats Nominees Pty Ltd

25 Compton Street, Adelaide 5000

Ph: (08) 8110 4191

Mobile: 040*-***-***

Tia Heasley

Diamond Buyer/ Department Manager

24 Carat Nominees Pty Ltd

25 Compton Street, Adelaide 5000

Ph: (08) 8110 4110

Barbara McMahon

Registrar

St. Aloysius College

Wakefield Street, Adelaide 5000

Ph: (08) 8217 3200

Elena Bahan

Senior Coding Officer 2

Douglass Hanly Moir Pathology

Mobile: 043*-***-***



Contact this candidate