Sales Manager
Resume:
Gerry I Nwabueze MPA, LNHA
East Orange, New Jersey 07017
*****.********@*****.***
OBJECTIVE
I am looking for an opportunity to join an organization that has a need for a mature and
experienced manager with proven financial management, problem-solving, team-building, multi-
tasking, and excellent communication skills.
WORK EXPERIENCE
Brother Bonaventure Extended Care Center: Hospital Based 120 10/2010 - 09/2011
bed Facility, Elizabeth, New Jersey
Administrator in Training
Assisted the Administrator/Director in:
Planning, developing, organizing, implementing, evaluating and directing the facility's programs
and operations. Developing and implementing written policies and procedures that promote best
practice. Maintaining the highest practicable level of physical, mental and psycho-social well
being of the residents. Ensuring strict adherence to Patient Bill of right. Recruiting and selecting
competent staff; reduced staff turn-over. Creating and monitoring budget to ensure they meet
facility need with zero balance. Developing admissions, marketing and public relations practices
that ensured optimum census of 98 to 100%. Investigating accidents and incidents and
establishing effective plan of correction to prevent re occurrence; resulting to zero falls in an
eight month period.
21st Auto Group LLC, Springfield, New Jersey 05/2010 - 08/2012
Sales Manager
Managed a workforce comprising a team of sixteen sales professionals, one assistant sales
manager, two finance officers, seven clerical staff and two cleaners. Assisted in design of sales
program that led to a 14% sales increase while accomplishing 98% customer satisfaction from
80%. Developed a pay and schedule plan that improved employee retention. Designed in-
service program that improved professional standard.
Stadium Ford LLC, Rutherford, New Jersey 02/1998 - 12/2009
Sales Manager
Supervised and managed thirty sales professionals. Successfully hired, trained, and evaluated
promoted and disciplined staff. Developed budgets, objectives, policies and procedures
and ensured compliance to relevant governmental regulations. Designed sales and customer
service practices that elevated the company to a BLUE OVAL status by increasing both sales
and customer satisfaction index to above industry's top 10%.
Key Ford LLC, Pensacola, Florida 06/1992 - 01/1998
Sales Professionals
Solicited customers through leads, cold calls and walk-ins. Guided customer in section of the
right vehicle by advising, showing and test-driving vehicles. Sold to customers and prepared the
necessary sales and delivery documents. Delivered vehicles to customers, ensured customer
satisfaction and retention. Made post delivery calls and asked for referrals.
Anambra State Education Commission, Awka NIGERIA 09/1985 - 12/1991
Senior Commercial Instructor
Taught Economics, Accounting and Business Studies to Middle and High School students.
Tested and graded students and ensured good class room conduct. Prepared students for state
standardized examinations. Participated in the day to day administration of the school and
carried out other duties assigned to me by the school Administrator or board.
EDUCATION
Kean University Union, New Jersey 2009 - 2011
Master of Public Administration in Health/Long Term Care
Administration, GPA: 3.93
Institute of Management and Technology Enugu NIGERIA 1986 - 1987
Graduate Diploma in Technical and Business Education, GPA: 3.85
Institute of Management and Technology Enugu NIGERIA 1979 - 1984
B.Sc (HDIMT) in Business Studies
Graduated with Honors
SKILLS
Proficient in Microsoft Applications: Words, Excel, and Power Point Presentation.
Excellent knowledge and proven experience in Internet based and Field Research.
Demonstrated Leadership and Interpersonal skills.
Excellent Analytical and Strategic Management skills.
Excellent Verbal and Written Communication skill.
HONORS AND AWARDS
2009 Parent of The Year Award (For Service and Advocacy on behalf of the children and Public
Schools of East Orange, New Jersey)
Pi Alpha Alpha (National Honors society for Public Affairs and Administration)
LICENSES AND CERTIFICATIONS
Licensed Nursing Home Administrator, New Jersey. (#2881)
REFERENCES
1. Dr. Susan W. Ault, (Professor) Kean University. Phone: 908-***-**** or
********@*****.***
2. Cheryl Carnes, (Preceptor) Br. Bonaventure Extended Care Cntr. Phone: 304-***-**** or
************@*******.***
3. Mark Carr, (General Mgr.) 21st Century Auto Group LLC. Phone: 732-***-****
Contact this candidate