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Customer Service Manager

Location:
Petaluma, CA, 94954
Posted:
April 08, 2013

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Resume:

Zachery B. Borowiec

*** ****** *****

Petaluma CA, 94954

Cell Phone: 406-***-****

Home email: *******.********@*****.***

EXPERIENCE:

Sugo Trattoria Petaluma, CA February 2013-Present

• Host/ Server

• Greet customers, and seat them

• Serve those, drinks, and food.

• Restock, and maintenance of front of the house

• Reset tables

• Billed out customers check.

Cafe Rio Billings,MT February 2012-Septemeber

2012

• Line Supervisor, Line Cook Server, Salad Maker, Roller, Caller, and Grill.

• Customer Service.

• Food Safety handling.

• Prepared and cooked raw meats, and vegetables.

Holiday Inn Express Missoula, MT April 2011-September-

2011

• Front Desk Associate and Morning Supervisor

• Customer Service.

• Duties include counting and accountability for cash drawer.

• Checked guest in and out in a timely fashion.

• Lobby and front desk area maintenance.

• Assisting guest with billing issues and complaints.

Country Wide Periodicals Hamilton, MT June 2009-July 2010

• Sales representative for Country Wide Periodicals.

• Successfully encouraged customers to purchase subscriptions.

• Enhanced sales skills, resulting in 10-15 sales per day, beyond and above quota.

Abercrombie& Fitch Missoula, MT January 2009-December 2009

• Floor model and Fashion consultant.

• Customer service, maintenance, product display.

• Stock inventory and loss prevention.

Romeos Italian Restaurant Stevensville, MT August 2007-July 2008

• Cook and Food server.

• Food preparation and area up keep.

• Cooked all meals in a reasonable time.

• Restocking food items, when needed.

• Balance register and equitable distribution of tips.

• Closing duties: Cleaning dishes, and general cleanliness.

EDUCATION:

• Stevensville High School GPA: 3.5

• Stevensville, MT, 59870

Accomplishments while in High School:

• Key Club: Community service

• Event organizing

• Fundraising

SKILLS AND ATTRIBUTES

• Excellent people skills while working with the public.

• Providing exceptional customer service.

• Communication skills, leadership, and teamwork.

• Cash handling and balancing cash drawers.

• Microsoft, Word, Excel, and PowerPoint.

REFERENCES:

• Nathan Williams – Assistant Manager,

• McKenzie River Pizza Co

• Missoula MT, 1201

406-***-****

• Kaylie Worcester –Customer Service Representative,

• Direct TV

• Missoula, MT

406-***-****

• Sandy Seller – Manager

• Piazza Pizza

• Stevensville, MT,

406-***-****

• Blaine Dantic- Allergy Nurse

• Billings Clinic,

• Billings MT

406-***-****



Contact this candidate