Quality Systems Auditor, Document Control, Customer Service

Heather Azevedo

**** **** ****** **** ***/***-

**** (cell)

Selmer, TN 38375

Personal Resume

Career Objective

To obtain a challenging, creative, and exciting Quality position in a

company to exercise my strengths in developing and achieving goals for the

company while simultaneously continuing to grow personally and

professionally.

Professional History

Kilgore Flares Co., LLC, Toone, TN

Quality System Internal Auditor

January, 2007 - Present

My duties include performing all ISO-9001 internal auditing for the

company. This includes auditing each element of ISO-9001 Standard plus all

process audits for the products we make. Some of my other responsibilities

include: Performing the training on some of the Quality department's SOP

(Standard Operating Procedures), Orientation for all new employees on "ISO

Basics - What Employees need to know", Document Control function of all

Policies, Procedures, Dept. Instructions & Training Instructions and Assist

Quality/Process Engineers with development of pictorial Process

Specifications. I also have achieved Trainer status to instruct SPC Basic

level classes. I have also been involved in a couple Kaizen events which

included developing QCDS Boards. In August, 2009 I received my 36 hour

Lead Auditor Certification for ISO9001:2008. Have access to the MHP-WARP

system to input Ammo Data Cards into the Government System. I am also an

active member of ASQ (American Society for Quality).

Reitter & Schefenacker USA Lp, Selmer, TN

Tier I Automotive Supplier - Rear Lighting & Mirror Manufacturer

Quality Administrator / Document Control Coordinator

January, 1998 - January, 2007

Duties include: Instrumental in the successful conversion from QS9000 to

TS16949 Quality Management System requirements; Management Representative

responsibilities for both TS and ISO14001 systems to include internal

auditing and managing third party external audits; Responsible for monthly

quality reports that tracked Customer's PPM's to corporate office

(Germany); assist quality engineers in CMM data entry, complete gage

R&R's, PPAP's and data charts development; responsible for PPAP

coordination and control; assist the Molding Department by entering all set-

up sheets into ACCESS database to chart Process Monitoring. I was also

responsible for coordinating, updating and maintaining all controlled

documents; records management for all documentation that impacts or

effects quality; Design/development of visual aids and pictorial work

instructions. As an administrator for the Quality Department, I also work

closely with the customers, quality engineers, etc. to assure all aspects

of customer satisfaction were met, including daily monitoring of customer

websites for quality issues, bulletins, etc.

Educations Background

McNairy Central High School, Selmer, Tennessee, Diploma, 1985

West Tennessee Business College, 1987

Bethel College - Completed Success Program toward Bachelor of Science

Degree, 2005-2006

Personal Strengths

Professionalism, flexibility, dependable and excellent communication skills

Excellent knowledge of Microsoft Excel, Word, Publisher, Visio and

Powerpoint

Working knowledge of Microsoft Access

Special Training

ISO9001:2008 36 Hr. Lead Auditor - Nashville, TN 2009 Green Belt

Training - 2011

ACCESS Database Training SPC Basic & Facilitator

Training, 2007

QS9000 Internal Auditing - UT Martin, 1999 WARP Training -

Redstone Arsenal, 2012

TS16949 & ISO9001 Training

References Available Upon Request

Contact this candidate