Customer Service Medical Assistant

Karen Fanucchi

559-***-**** *************@*********.***

Actively seeking a position as a front and back office Medical Assistant

SKILLS AND COMPETENCIES

• Audiometry

• Charting/Filing

• Vital Signs

• Spirometry

• Phone Etiquette

• Injections/Venipuncture

• Rooming Patients

• Scheduling

• Capillary Puncture

• Specimen Collection

• Medisoft Software

• 12 Lead EKG

• Autoclave Sterilization

• e Medsys Software

• Tray Set up

• Electronic Medical Records

• CPT and HCPCS

• Suture/Staple Removal

• ICD 9 CM/ICD 10 CM coding

• Medical Terminology

• Aseptic/Sterile Techniques

CERTIFICATIONS

• HIPAA (Health Insurance Portability and Accountability Act)

• CPR / First Aid

• Injection Procedures and Safety

• Venipuncture Procedures and Safety

SAN JOAQUIN

VALLEY

College

• Associate of Science Degree in Clinical & Administrative Medical Assisting

• Awarded Dean’s List GPA 3.95

• Received Perfect Attendance Award

• Student Member and President of American Medical Technologists (AMT)

PROFESSIONAL

EXPERIENCE

24/7 Urgent Care •Fresno, CA

Medical Assistant

Room Patients

Appointment Scheduling

Vital Signs

Answer and direct phone calls

Prepare and Administer Injections

Insurance Processing

Perform 12 Lead EKG’s

Check patients in and accept co-payments

Perform Strep and Mono testing

Charting

Assist with minor procedures

Urinalyses

Capillary Punctures

LONDON PROPERTIES • Clovis, CA

Reliance Referral Agent 200*-Current

Real Estate Salesperson 2005-2008

License issued 2005

• Assisted clients through the process of selling and purchasing homes

Key Accomplishment:

• Recognized for outstanding sales volume and awarded certificate for exceptional production and professional services to the public in 2006

M & N MINUTEMAN PRESS • Clovis, CA

Customer Service/Manager 1999-2006 and 2008-2009

• Visited local businesses for sales and marketing purposes

• Managed and directed daily store operations

• Developed and maintained business relationship with clients

• Handled partial billing responsibilities and entered payments from customers into QuickBooks

• Provided price quotes and estimates on printing customer issues

• Assisted customers in ordering new printing, handled inquiries and resolved

• Performed placing of orders, data entry, and proofread all drafts of printing

• Operated cash register

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