Customer Service Sales

Location:

Santa Clara, CA, 95051

Posted:

April 10, 2013

Contact this candidate

Resume:

David Hanna 408-***-****

Santa Clara, CA *********@*****.***

SUMMARY OF QUALIFICATIONS:

. Independent contributor and effective team player

. Excellent analytical, interpersonal and communications skills

. Highly motivated, goal oriented, and multi-tasked individual

. Effective and comfortable in fast-paced environments

. Sensitive to individual and corporate needs and goals

. Make critical decisions with minimal supervision

. Capable of coordinating multiple projects to meet deadlines

. Recognized by customers for outstanding professionalism and

responsiveness

PROFESSIONAL EXPERIENCE:

Falafels 'n More San Jose, CA

Owner/Operations Manager June 2011-

Present

Manage 8 employees. Create and manage employee schedule, run payroll. Seek

and maintain relations with all vendors. Manage corporate catering. Book

and facilitate private and corporate parties. Opening/closing duties.

Corporate catering sales.

Fast Auto and Payday Loans, Inc. San Jose,

Underwriter/Loan Originator October 2010-May 2011

Underwriting loan files, determine approval/denial, loan amounts $2500-

$15,000, meeting monthly sales quotas, everyday customer interactions,

quota and deadline oriented position.

ACOE Youth Committee San Jose, CA

Social Chairman January 2010-January 2012

Elected non-profit volunteer leading youth group. Operated in team

environment. Was directly responsible for liaison between youth group and

all outside parties. Responsible for planning events, fund raising,

coordinating youth group functions, making travel arrangements, and

community service.

Best Buy San Jose, CA

Home Essentials Specialist October 2009-

July 2010

Non-commissioned sales associate. Customer interactions, ensuring 100%

customer satisfaction, offering various programs: insurance plans,

financing options, and services. Met monthly/quarterly department sales

quotas.

Downey Savings and Loan

Cupertino, CA

Loan Origination Officer April 2007-November

2007

Job included extensive customer service and communication duties.

Facilitated loan process, pre-qualified borrowers, completed full loan

applications, explained the loan process to borrowers, evaluated and

reviewed loan application supporting loan documents. Pitched deals, sold,

and closed them.

Prime Mortgage Funding Santa

Clara, CA

Senior Loan officer April 2005-

March 2007

Managed up to 6 people in an office. Facilitated loan process, pre-

qualified borrowers, completed full loan applications, explained the loan

process to borrowers, evaluated and reviewed loan application supporting

loan documents. Finalized loans for Junior Loan officers under my wing.

Loan amounts up to $5 million.

EDUCATION:

University of Phoenix

San Jose, CA

Bachelors of Science in Business Management

2011-Present Great marks in business

communications, supply chain management, management theory and practice,

business applications and systems, organizational development, human

resources management, business research courses.

EXPERTISE:

Have developed strong analytical skills through work experience. Advanced

skills with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).

Current GPA is 3.66.

REFERENCES:

Sherry Nolan Higaki

NMTG

Cisco Systems, Inc.

170 W. Tasman Dr.

MS: SJCN/2/1

San Jose, CA 95134

*******@*****.***

Mobile: 209-***-****

Kelli Khoshaba

Executive Admin

Intel

2200 Mission College Blvd.

Santa Clara, CA 95054 USA

*****.********@*****.***

Mobile: 408-***-****

Eva Yousif